UPS's response

I've been asked what the response from UPS was.

Blah, Blah I have reviewed the correspondence and realated documentation, blah, and also made internal enquiries. Blah, blah, This was in my view, the correct course of action and it would not be appropriate for me to now re-investigate or re-open these matters, more blah, given these circumstances, and also the fact that you are no longer an empoyee of the Company, blah, we will not be writing to you further blah, blah

I would like to take this opportunity to wish you all the best for the future.

Kind regards

Yours sincerly

Love & Kisses
( No, I have to admit I've just added that)

Roger Mays
For and on behalf of UPS Limited.

(& that)

i.e. Sod off !!!!!

Yikes, nearly cocked up

UPS used some delaying skull-duggery but my claim has been accepted by the employment tribunal.

I got an e-mail that looked very sus. which I binned, it was a name with only document 1 attached.

This must have prompted Roger's reply, followed by a letter from their solicitors.

As a letter from ACAS then didn't make sense, I remembered the dodgy looking e-mail and retrieved it from my recycle bin.

Everything began to make sense.

Claimant Mr MJ Whitehead

V

Respondent Ups

NOTICE OF A CLAIM

NOTICE OF HEARING on Tuesday, 11 September 2012 at 10:00 am

Ha, Ha, just realised that's 9/11

You've gotta laugh

A reply from UPS

Not entirely unpredicted

Roger

May I remind you of the Company Policy?

We Insist Upon Integrity in Our People. We understand that integrity is fundamental to how we run our business and essential to maintain compliance with our policies and legal requirements. Operating with integrity means we provide an atmosphere in which our people can perform their jobs in an ethical manner. We present our company honestly to employees and, in turn, expect them to be honest with us.

& a statement from the CIPD Code of professional Conduct & Competence.

[4.2.1] are required to exercise integrity, honesty, diligence and appropriate behaviour in all their business, professional and related personal activities.

[4.2.2] must act within the law and must not encourage, assist or act in collusion with employers, employees or others who may be engaged in unlawful conduct.

You are one of the UPS people and you are a member of the CIPD (Although you failed to confirm this when I asked).

Do you think that you have complied with either of the above policies?

Have you been honest?

I understand that you believe that my first grievance was dealt with correctly, even though it was based on lies.

I understand that I raised my third grievance on leaving the Company. (The exit interview that I never had, and was never followed up on when I requested one)

However, you have failed to mention my second grievance, which to date remains un-answered. This was raised whilst I was still an employee of the Company.

You have again failed to follow Company procedures on the disciplinary process and have also used delaying tactics. Why has it taken over 4 months to ask a few questions?

You have also failed to answer any of the issues raised in my resignation letter. I even had to ask for confirmation of an acknowledgement.

You have also failed to supply any information that I have requested over the past 5 months.

As you must have investigated all my correspondence professionally, I would like to request copies or at least details, of the statements made by UPS employees during the course of your investigation (internal enquiries). As the response to my first grievance was a pack of lies, false information or choosing not to remember (delete as you think appropriate) I would like to see which UPS employees continue to be dishonest and continue the attempted cover up of the lack of integrity amongst UPS Managers. I would especially like to see Richard Watts’ answer to you, as he had already confirmed to me that I had raised issues about Dean Weir. I would also like to see the answer given by Craig McIntosh. I would also request details of the information, and by whom, given to HSE, in relation to a complaint that I had raised with them. The HSE said issues had been resolved. I would like to know who gave that false information, as the issues still continue.

I would also ask that you cease to use ‘Yours sincerely’ at the end of your correspondence to me. I think the following definition sums up why I think it is very inappropriate.

sin·cere

adj. sin·cer·er, sin·cer·est

1. Not feigned or affected; genuine: sincere indignation.

2. Being without hypocrisy or pretense; true: a sincere friend.

3. Archaic Pure; unadulterated.

As my second grievance is still ongoing I would expect you to behave professionally and respond to this e-mail and withdraw your threat not to write further.

Mike

---

From: roger.mays@europe.ups.com [mailto:roger.mays@europe.ups.com]
Sent: 24 May 2012 12:01
To: mikewhitehead1@aol.com
Subject: Mike Whitehead

mike

as promised here is my response. a hard copy will be sent to your home address

roger



The response?

Swept under the carpet

I was going to point out the missing capitals, but thought better of it.

More Carl Palmer

Carl jumps straight into 2nd place overnight, infront is Matt Stevens. Obviously more interest in Music Than Cock UPS.

Having nicked a photo from Simons website here's a few of mine

Carl Palmer Band

Imagine if you will the greatest venue Holmfirth has ever had.

Picturedrome

Take possibly the greatest, biggest & most imaginative prog rock band ever, Emerson, Lake and Palmer. Simmer over a low heat for about 20 years, then remove some of the contents.
Remove the Emerson, what? no Emerson!!
Remove the Lake,
Remove the pyrotechnnics,
Remove the revolving Pianos
the rising drums
& the daggers.

What remains. Carl Palmer.

It's 8, yes unbelievably 8 years since we saw him at the Oakwood Centre in Rotherham (CRS gig)

So, basically the drums of ELP, mind you those are mighty fine drums, no keys or vocals. It was a surprise then,when we turned up to see a setup for 3 piece, bearing in mind that it had been publish that Pictures at an exhibition would be on the menu.

There was no support, so at 8.30 the CPB fired into Welcome back my friends.........setting the standards for the evening.

Awesome is a much over-used word these days to the point that awesome more or less means average. This was an immense gig. Other than a few effects pedals, just guitar, drum & bass. (& one electronic pad for CP, as far as I could see).

Guitars were provided by Paul Bielatowicz, Paul played with Carl 8 years ago, & is the Neil Morse connection mentioned on the Forum.

Bass was provided by Simon Fitzpatrick. An excellent bass solo of Stairway to Heaven with some Matt Stevens style looping in there.

Who needs Keith Emerson? Clearly not CPB, Simon played bass like it was lead guitar with some Stu Hamm style playing, Paul effortlessly replacing Emmo's keys without being too flash.

Set list was, in no particular order, and with a couple of ommissions;

Welcome....
Barbarian
Hoedown
Bolero
Bitches Crystal
Guitar Solo
J Section
Bass Solo
Might have been another before the interval

There was definitely something before
Pictures at an Exhibition
Fanfare For the Common Man
Toccata

Encores;
Peter Gunn
Nutcracker

Has to have been the best gig I've seen at the Picturedrome & that includes

Steve Hackett
Walter Trout
Steve Lukather
It Bites
Alan Price (Yes, he of the dancing bear)
Ade Edmondsons Bad Shepherds
Focus
Jan Akkerman

and many others who fail to spring into my mind.

There were only a few UK dates this time round, hope it's not another 8 years before they come back.

& the alternative? Much as I like It Bites, I doubt it would have been the best choice.

(nicked from Simons website)



& if punk sounded the death knell for prog, it failed to nail the coffin shut.

Dave again

See Daves blog for some more UPS action.

But remember, according to the Unite Union we're just disgruntled ex-employees.

Which reminds me Richard, you've gone as quiet as UPS.

Scared to stand up to them?

D. Scott Davis - UPS

Scott Davis's pay, doubt if that includes M.I.P. (Shares)  or Expenses

Scott Davis's Shareholdings

@ 74.81 I make that

$19,412,970.57

and how much did he have to pay for his shares?

Unless he's actually bought some, they would be part of his M.I.P., i.e. free

I wonder how many employees have worked that out, especially when there was a pay freeze and then low pay rises through the economic downturn, though the Company was still raking in massive profits.

Where's the integrity in lining his own pockets?

Bang goes another $2 bn

I've been busy

Unfortunately I'm not allowed to publicise what I've done...........Yet.
But I can say that I'm waiting for a reply from ACAS.

Managed to get in my first full round of golf last night. Only a couple to go & I'll beat last years total that was allowed by UPS.

Just to prove we made it to the end,here's gig'n'golf buddy Nige, (as opposed to workmate and sacked driver Nige) about to tee off on the 18th at Low Laithes.

Finally decided on Carl Palmer tomorrow night, rather than It Bites. Absolutely no idea why really, would prefer to be omnipresent and go to both. Typical that they both clash. Could be the fact that Carl is at the Picturedrome that swayed it for me, or that It Bites are touring fairly regularly these days, or that Carl is playing Pictures. if anyone knows the real answer please let me know, I've know idea.

Radio Ga-Ga - UPS on the radio

F.A.O. Scott Davis

Hi Scott

A few things from today, mainly prompted by comments on the radio.

Rhetoric – In relation to the UK Government. (Language that is elaborate, pretentious, insincere, or intellectually vacuous). Sounds exactly like your presentation on Commitment to Integrity and the Policy book.

Government unpopular due to incompetence. I don’t think UPS is incompetent. It’s deliberate and planned.

Government say all the right things but don’t follow through. Sounds just like UPS

Government is reactive not proactive, UPS are neither.

Come down from the Ivory Tower into the real World and open your eyes. Maybe you should do that too.

A comment from a driver based at Irlam, Manchester. (Scott Fowler’s old centre, he of the stay out until 22.00 statement.) The drivers are under so much pressure that they take their break at the end of the day, in the canteen.

This must be seen and ignored by the Management.

Why would any driver sit around in the canteen for an hour after work?

Unless he wanting paying for a break, that he hadn’t taken.

I can supply the drivers name if you need it, but I’m sure you will know already that it’s true. (Unless you haven’t investigated)

I kept hearing over the last few years at UPS, accountability. Who is accountable? Does it only apply to the drivers and not the Management?

Steve O’Donnell hasn’t been accountable, all the way up to Cindy Miller. So where does the accountability start?

Regds

Mike

Value of UPS - Mikey's economics lesson

"Mikey wrote"
To continue my earlier post,

I can't find the info, and google doesn't give me a quick answer, but I think that UPS has around 77 billion shares. Currently at a value of $80, that gives a total of $6,160 Billion. Hmm, maybe those figures aren't right.

Mind you, 2011 revenue was $51.1 Billion
Anyway, just think how much a $1 drop in share price would affect the Company, bearing in mind that since Sept the share price has gone up $20.

Now there's a challenge.

Didn't quite get that right, did I

Right. Let's see if I've worked this out right this time.

Market Cap = Value = $73.33bn

Share price = 76.43

Number of Shares = 959,440,010

x $4 (Fall in share price)

= $3,837,760,041

Add 73.33 & 3.8 and that's near enough the $77bn I quoted before.

Mixed up the value with the number of shares.

Just think if I'd been responsible for that 4 point fall

& the target price for the next 12 months is 91, so a good investment, unless you have some inside information which might affect the share price.

Now that's definitely a

Todays mailing list

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laura.goldberg@chron.com

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3 replies already.............all out of office. That's a bit of work for this afternoon after the sponsored walk.

To UPS

Turn off the cloaking device and subscribe as a follower.

I wonder why I'd need this?

Have contacts for them all now, just need to compose the e-mail

Surprising how difficult it is to get an actual e-mail address from some of those

Deadline expires

It's no longer saturday in the States

Scott Davis, yet again

F.A.O. Scott Davis

Scott

Just a reminder of a few items that you might want to consider tomorrow.

My first grievance highlighted the lack of integrity in the Company.

This was basically, ignored.

The grievance hearing took no action.

My information was classed as old hat.

Despite this claim, I was able to produce a list of 475 Centreboards that had been despatched out on road. These had all occurred since a conversation with Lisa Bradshaw, H.R.

H.R. obviously failed to take any action as the lack of integrity continued.

This lack of action covered up the integrity issues within UPS in the UK.

The following Centres were involved, including that of Chris Marchant who held the grievance meeting. Presumably, why my grievance was swept under the carpet.

Abingdon

Barking

Brighton

Bristol

Bury St Edmunds

Cardiff

Carlisle North

Carlisle South

Chelmsford

Cork

Croydon

Cumbernauld

Dartford

Deeside

Dewsbury

Dublin

Dundee

Eastleigh

Edinburgh

Exeter

Gateshead

Gatwick

Gloucester 1

Gloucester East

Inverness

Jersey

Leeds

Leyland

Lincoln

Luton

Manchester Eccles

Manchester Irlam

Manchester Lynx

Newhaven

North Rode

Nottingham

Reading

Sedgefield

Shannon

Sheffield

Stoke

Swansea

Tamworth (Pkg Centre)

Tamworth West

Watford

West London

I think that shows a fairly comprehensive and conclusive list. There aren’t many UK Centres that aren’t on the list. So if almost every Centre is on the list, why do they need to cheat? Some had up to four Centre boards.

The list of 8 Centre Managers at Dewsbury can be added to that list, although most would already be included in the list of Centres.

The list of 5 Division Managers can also be added, although there is a name on both lists.

From H.R., Roger Mays, Emma O’Toole & Lisa Bradshaw are also complicit in the cover up.

On top of this we can add the UK & Ireland Operations Manager.

Finally topping the UK list is the District Manager.

This is a pretty convincing roll call to prove my original point.

There has been no follow up to my 2^nd & 3^rd grievances, which had additional evidence to back up grievance number one, although there must have been a grain of truth in there somewhere, as the driver mentioned in grievance 3 was re-instated.

Compliance and Ethics department have failed to live up to their name, although this doesn’t surprise me as Cindy Miller said that she had come from a background of Compliance & Ethics.

UPS helpline also failed to follow-up – Ref IWF_17CD3FC0B5.

Will you be backing all these employees and continuing to turn a blind eye to this lack of integrity or will you be standing by the Company Policy book and your Managing with Integrity presentation?

Here are a few of your phrases. I have the screen prints, if you have forgotten your speech.

• You can’t build a long standing reputation on slippery ethics.
• And report potential violations to the Company
• You build it by gaining trust…..by leading with integrity.
• It means refusing to engage in unethical activities.
• It is essential that no employee is retaliated against.
• For using our reporting mechanisms.
• That support the UPS legacy of leading with integrity.
• Or our culture of Compliance.

This of course only deals with the integrity issues that I raised. There is bullying, intimidation, harassment and retaliation, false statements to Doctors and to Government agencies. Details of which you’ve had already.

We haven’t covered Aviation Security yet.

Any thoughts on why approx. 50 Centres in the UK had their X-ray operation closed down?

I would suggest cost cutting in training.

UPS trains for 4 hours. UPS gives the trainees the questions during the training session. UPS allows the trainees to discuss the answers while the trainer is out of the room. This compares with DHL’s 3 day training course. Once arranged, these training sessions take place, irrespective of a shortfall of drivers. If necessary sub-contractors are used. How often is UPS training cancelled to avoid Sub-contract costs?

DHL also take security seriously. DHL don’t pretend to lock the gates.

We haven’t discussed which time zone you are in. I would think that Hawaii is the state that is the furthest west. As Hawaii is 11 hours behind the UK, then Friday would end at 11.00 BST on Saturday. I don’t think that I can say fairer than that. I think somewhere like Guam would already be into Friday.

I don’t expect a reply from you, but at least I can’t say that I didn’t try hard enough and give you, or one of your minions, the opportunity to respond.

Assuming that you won’t respond, in the current climate of share-holder accountability, how do I call for a vote of no confidence in the chairman & CEO of UPS? Is there a procedure in place or would I have to write an open letter to somewhere like the New York Times? But you’re no going to reply anyway, are you?

Regds

Mike Whitehead

Stats

Oi, who's nicked my Moldovan & Chinese flags?

They must be sneaking in under the radar.

Welcome back Canada, still a few of the old countries to come back onboard. Not that I think they are real readers. I suspect UPS have had a lurk or two....hello. It's all true, keep moving along, nothing to see you don't already know, or pretend not to know.

UPS pages are starting to creep up the list though Matt Stevens and Deadly 60 cards are still the most popular, which is a tad annoying, even if Matt is a God.

Just having a break from one final e-mail to Scott Davis and integrity crew before my deadline expires tomorrow.

Is the New York Times a national paper?

UPS Results

UPS 1Q Earnings Per Share Grow 10 Percent

Atlanta, April 26, 2012

U.S. Domestic and Supply Chain & Freight Segments Post Double-Digit Gains in Operating Profit

UPS (NYSE: UPS) today announced first quarter 2012 diluted earnings per share of $1.00, a 10% improvement over the prior-year period. Consolidated revenue increased 4.4% to $13.1 billion. Operating profit for the U.S. Domestic and Supply Chain and Freight segments increased 13% and 19%, respectively.

"These results demonstrate that UPS is providing its customers with the solutions needed for today's ever-changing market conditions," said Scott Davis, UPS chairman and CEO. "We will continue to invest and develop innovative services that facilitate global commerce, ensuring UPS's long-term success."

Consolidated Results	1Q 2012	1Q 2011
Revenue	$13.14 B	$12.58 B
Operating profit	$1.57 B	$1.47 B
Operating margin	11.9 %	11.7 %
Average volume per day	15.6 M	15.0 M
Diluted earnings per share	$1.00	$0.91

During the period, UPS delivered approximately 1 billion packages, a 4.3% increase. Rapid e-commerce growth combined with growing demand for lightweight shipping solutions contributed to these results.



I wonder how UPS could have acheived these results in such difficult times.

Hmmmmm.............Bullying, harassment, intimidation, law breaking? the choices are endless, or it could be a combination of them all.

Still no respone from the Kingfinger D. Scott Davis, Chairman & CEO of UPS.

Does the US of A have a national daily newspaper?

Scott Davis CEO, UPS part 2 (though it's really about part 7)

F.A.O. Scott Davis

Hi Scott

I received a letter today from the Health & Safety Executive dated 3^rd May 2012.

As you can see below they have decided that there is no need to follow up on my concerns as the issued have been addressed.

There are no details supplied as to how this resolution has been achieved. I can only guess that this is in response to statement that has been made by UPS.

If this a correct assumption that I have made, what exactly has changed?

I spoke to a driver today (@13.03) when he should have been on his dinner break. (i.e. no work at all.) Technically the DIAD records would show that he was on his break. He had been told to falsely declare a dinner break in his DIAD. It was no surprise to find that he was still on road driving and delivering and that he was planning to take his dinner break at the end of his allocated work, approx. 17.00.

Not only are UPS covering up the infringements by falsely instructing a driver to key a break in his DIAD, but again there is a lack of integrity within the UPS Management in instructing the driver to do this. Who was it that decided this was to be the way to resolve the Working Time issues? Was it Steve O’Donnell, before he was transferred, (he who destroyed the infringement letters) or was it his replacement, Scott Fowler, (he who stated that drivers should stay out until 22.00 to complete their deliveries and collections, where necessary). I have been making this statement now for four months, no-one is denying that this had been said; even though it was omitted from the notes of Nigel Harnell’s disciplinary.

Are productivity & therefore profits that important to UPS?

An audit of the driver’s timecards, as I have suggested in the past, will highlight these infringements, and if you say that there is no-one available or that it isn’t cost effective, then why is it possible to audit drivers who are suspected of being under-despatched?

I’m sure that if the relevant driver’s timecard is audited for today, that the audit will show that the driver was delivering through his alleged dinner break, when comparing his actual delivery records to his recorded break. In fact I will challenge you to prove me wrong. The driver today was Jeremy Peel.

So I ask again, how has this issue been resolved?

When are UPS going to halt the cover-ups?

The integrity issues that I raised in my first grievance were covered up by lies.

The lies in response to my grievance have been covered by silence, since no-one has responded to my 2^nd grievance, 3^rd grievance or correspondence.

I can’t believe that there is no-one in the Company who will stand up and be counted. Are the Management scared of the retribution if they do?

Two final questions for today, I received another answer to an e-mail today,

Mr. Whitehead,

                                UPS is no longer out client at ComplianceLine.  Please forward your e-mails to the new hotline vendor for UPS.

Why is UPS no longer a client of ComplianceLine? A lack of compliance?

Who is the new hotline vendor?

Regds

Mike

---

From: Mike Whitehead [mailto:mikewhitehead1@aol.com]
Sent: 08 May 2012 12:29
To: 'laura.hedley@hse.gsi.gov.uk'
Subject: FW: Working Time Complaint - UPS

Dear Laura

Thank you for your letter dated 3^rd May 2012

You have stated that “The issue giving rise to your concern has already been addressed and there is no ongoing issue that justifies investigation.”

If the issue has been addressed, then I must have raised a relevant concern.

If the concern still continues, then the concern has not been addressed.

Therefore this should justify further investigation.

I can only guess that UPS have told you that the issue has been addressed. If this is the case then UPS are continuing to be dishonest. Drivers not taking the correct breaks are a danger to both themselves and the general public. The laws are in place to protect the general public and UPS are ignoring these issues.

Regds

Mike Whitehead

---

From: Joanne.Hobson@hse.gsi.gov.uk [mailto:Joanne.Hobson@hse.gsi.gov.uk]
Sent: 25 April 2012 14:35
To: mikewhitehead1@aol.com
Subject: RE: Working Time Complaint - UPS

Dear Mike,

Thank you for your prompt reply.  I have just tried phoning you to ask a couple of further questions.

You say in your email that the vehicles are less than 7.5 tonnes but are they over 3.5 tonnes?  You also said that neither of the vehicles are tachographed but in your original complaint you stated that the company were ignoring tachograph regulations - are you referring to some other vehiclesin this case?  Sorry to ask so many questions but I do need to establish the correct enforcing authority.  If I were to investigate your complaint, can I disclose that you have made a complaint and ask for your specific timesheets?

I only deal with the Working Time Regulations and wouldn't be able to deal with the other issues you mentioned (i.e. the bullying, intimidation etc).  This would be more a management issue to be dealt with internally if possible.

I look forward to hearing from you.

Regards

Joanne Hobson

Working Time Officer

The Lateral

8 City Walk

LEEDS

LS11 9AT

01132834312 (VPN 5154312)