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Showing posts with label T Kosir. Show all posts
Showing posts with label T Kosir. Show all posts

Tuesday, 11 December 2012

UPS v BIS

Thank You
Your complaint has been received.
You will receive an acknowledgement by e-mail directly from our Vetting Section  in due course (if you have entered your email address correctly) which will include a reference number and a copy of your complaint.
If you do not receive an acknowledgement , please telephone 020 7596 6100.
Please do not try to re-submit your complaint.


Lets see where this goes................


Meanwhile, for JimD

Wednesday, 31 October 2012

Hoped achievements?

To anonymous 2

What do I want to achieve?
Right now?  My day in court.
Originally? As documented in my grievances, to show the affects that UPS had on me, my life and my family, by ignoring the truth. See posts on Ignaz Semmelweis.

What was UPS's answer to my first grievance? To imply that I had made everything up, i.e. I was a compulsive liar. I think that there is enough information posted on my blog to show that I have not invented anything.

What did I want to show after grievance 1? That everything that I had submitted was genuine. That UPS had failed to follow their own Policies and procedures.

I try to be a man of my word. Ask the drivers at Dewsbury if they trusted me. I asked Cindy Miller if she thought I was calling UPS's bluff.

Why would I contact the Union? To improve the working standards at UPS. Unite don't seem interested in strengthening their members' hands

Why would I contact VOSA? To improve the safety of UPS drivers. See Unite's leaflet about the UK being the worst district in UPS. VOSA don't seem interested.

Why would I contact HSE? To stop the bullying that is endemic throughout UPS and stems from the top. HSE don't seem interested.

Why would I contact CIPD? HR are inept. They don't know what they are doing, or rather they do but it is not by the book. No right to appeal, no meetings held, grievance policies not being followed, again stemming from the top of the tree. Who would benefit from CIPD doing their job? (Which I doubt they will) The employees. See also Nigel's disciplinary.

Why would I highlight D. Scott Davis? His greed. Does he merit the vast amount that he earns? What about the minnions that have had 0% pay rises? If DSD and his cronies spread their vast wealth among  their fellow workers, everyone would benefit from increased pay packets.

To anonymous 1
The only people that I can identify are the followers. Even then I don't know who some of them are. Beware though, UPS use hackers, see Dave's comments.

UPS were founded and run on high morals, ethics, standards and integrity. I said for many years Jim Casey must be spinning in his grave.

If you look at my post on Background-Centreboards, 29th July, you will see a list of centres. There aren't many centres that are not listed.

Why do UPS management need to fiddle the figures?
Why do UPS management need to cheat their customers?

Off the top of my head I can't remember where I generated that list, if it was just one report, or whether I amalgamated quite a few.

I broke the centreboard rules, but only on he instructions of my various managers. How many other supervisors questioned what was going on?

This is why I used plebs. If you were on that mailing list you were complicit.

To Anonymous 3.
If you received my e-mail you were
  • on a previous mailing list that had integrity issues contained in it. What action did you take? Did you speak to your Manager? Contact Compliance and Ethics in the States? 
  • or are on a mailing list of Managers that I have already contacted about integrity
  • or are higher Management ignoring me, Davis, Kosir, Miller, Colaizzo to name a few.
If you don't fall into any of those categories I will happily apologise to you.

Sunday, 21 October 2012

Davis the pleb - UPS Pay rises

In terms of total compensation in 2010, UPS Chief executive officer Scott Davis received $10. 7 million, which represented a 73 percent increase from the previous year. Stock awards for Davis jumped 100 percent to a company-high $7.8 million.

Other executives seeing significant growth in total compensation were Chief operating officer David Abney and Chief financial officer Kurt Kuehne. Abney’s total compensation raised 72 percent to $4.3 million, while Kuehne received a 47 percent jump to $2.8 million.

Meanwhile, UPS as a company, had profits skyrocket 62 percent in 2010 to an astonishing $3.5 billion.

Hmmmmmmmmmmmmmmm, Mr UPS employee, what was your pay rise in 2010? Did you even get one?

I was going to say us plebs at the bottom end got relatively bugger all, but no, look at what a pleb is

Nowadays, a pleb is one associated with those in the lower class. They often lack integrity and sophistication, while many people who consider themselves modern-day patricians often lookdown and mock them.

Davis, you lack integrity, you are a pleb.

UPS managers lack integrity, they are plebs.

Saturday, 6 October 2012

Data O'Donnell

Read this, think about the content of my posts, then have a laugh

I work in a safe environment, hiding away in my office while my supervisors take all the flak, for the Company's policies, or abuse of them.


Corporate bullshit.

Employee - Bullied

I have regularly stated that Walter Mitty claimed that drivers chose to work through their breaks. (He never explained why)

Here I will show how you properly train and despatch a driver, so that he can comply with the relevant regulations. Note that it is Walter Mitty himself who was requesting the update.

Dave Dwyer was regularly working through his break.
Every time I spoke to him he stated that he was being over despatched.
Every time he said this I reported back to Steve O'Donnell.
I received the same mantra.....we'll look into it, things are going to change, preload will be accountable.

Note that at this point I hadn't been certified as a trainer as no-one could be bothered coming to do the certification. Not that I'd ever been 340 methods trained in 20+ years as a driver or supervisor.

340 methods involves a ride with the driver for 3 days.

This has to be one of the few times I was able to take the piss.

Dave was fully aware of all the regulations

I was fully aware of what was required to get Dave to be able to be compliant.

We had a conversation before going out on day 1 which was basically, will you be happy with 75 delivery stops on your van and be able to meet tachograph regulations. Yes. Job done. 3 days having a good rapport with Dave. All I had to do was get the commitment from Steve that the van would be loaded correctly. Dave could hit the required productivity targets and he was legal. Job done again. Hence the e-mail below.....




Did it last?

What do you think?

How long before his stop counts went up and he was infringing again?

Answers on the usual postcard, or in the comments box.

Note to UPS. This is why your drivers and employees are pissed off, and that was a comment from a DHL customer when I was asking about their UPS driver. Another long service employee who had brown blood until the Company screwed him over. You see UPS know they've got the employees over a barrel, they get used to the level of pay and can't afford to leave. It is why they are reluctant to complain as well, they know UPS are vindictive.

Fraud examples

Putting my money where my mouth is.

Proof that Managers were instructing drivers to complete missed deliveries as closed.
As I explained, this invalidates the money back claim that can be made because the delivery had failed. This was still going on when I left the Company. A Dewsbury driver went to Sheffield as was instructed to do this. When he had missed deliveries at Dewsbury, he did the same thing. Steve O'Donnell asked me to investigate. When it turned out that not only this, but another driver had been given the same instructions by Alec Simmons, the proposed disciplinary action vanished into thin air.


Sorry Roger, what was that?

I was in an offside position when I made the claims.

Wednesday, 3 October 2012

I'm the best

Top driver and trainer extraordinaire, Steve O'Donnell cannot be expected to be able to train his employees correctly if he doesn't know the laws. He might be able to recite the 340 methods backwards parrott fashion or the 10 point safety commentary or the 5 space and visibility habits, with their key phrases, how's and why's, but he can't put them into prctice. Just like Rob Burrows, no that's not true. Rob Burrows couldn't recite them, let alone follow them.

It's not as if he was busy, 33 delivery stops, that's about 3 hours work for a competant UPS driver, and he was local to the Centre.

Talking of Centre's that reminds me........

Tuesday, 2 October 2012

PM Daily

People Management is the online magazine for the Chartered Institute of Personnel and Development.
Published on behalf of the CIPD by Haymarket Media Group, 174 Hammersmith Road, London, W6 7JP


Too often, organisations find they are unable to drive value from employee evaluations due to a lack of participation or a poor process that fails to gather the right information. Furthermore, the administrative burden of the process can be overwhelming for HR and managers. Many companies across the UK and around the world are modernizing their evaluation process by moving to an online system. An easy to use, web-based system can dramatically simplify the process and increase the value of employee evaluations as part of an overall talent management strategy.

  Ah, yes. How many times did Steve O'Donnell fraudlently complete my employee evaluations as being completed.

Answers on a postcard to the usual address

Sunday, 30 September 2012

More from the UPS Policy Book

The great majority of our people are of high moral character. However, when we do discover a dishonest person in our organization, we deal with that individual quickly and firmly. For our company to be known for its integrity, each one of us must meet high standards.

Scott, define "the great majority."

It is n't you, or T Kosir, or Roger Mays, Lisa Bradshaw, Emma O'Toole, Geoff Platt, Mo Akhtar, Richard Watts, Carl McGuinness, Duncan Coates, Chris Marchant, Nigel Marsh, Howard Stone, Steve O'Donnell, Rob Burrows, Craig McIntosh, 50 Centreboard Managers or any of the others I really can't be bothered looking up just now.

The great majority of our Management are not of high moral character. The honest employees are the hard working ones on the coal face. Usually the first to be victimised.
It is not the drivers cheating with centreboards.
It is not the drivers cheating with time deliveries.
It is not the drivers cheating with Non deliveries.

The Management give the instructions.
The Management are dishonest with their employees.

Clyde & Co, are UPS still happy with all this?

Liars, prevaricators, beguilers, cheaters, deceivers, tricksters, slickers, false witnesses, perjurers, fabricators, fibbers, storytellers, dishonorable, dishonourable, insincere
corrupt, crooked, not straight, dishonest, immoral, evasive, false - not in accordance with the fact or reality or actuality, untrustworthy, untrusty


and all these descriptions?

Of course they are.


And yes, Trucker-net.com is still up and running

In fact so am I.
I have given UPS, through their solicitors Clyde & Co, the opportunity for me to remove anything that they think is untrue.
To date.....nothing.
Therefore it must all be true.........but I knew that already.

Note UPS were making their threats (idle) to Dave in 2009 



To T Kosir
Date 2 February 2010 11:32
Subject David Townend

Dear Sir
Please find attached the sixteen page letter sent to me by UPS solicitors on the 7th of December 2009 as you can see it threatens me with legal action if I do not comply with certain demands.
We are now at the 2nd of February and UPS threats of legal action have not yet come to pass.
The attached document has been with my legal advisors since the 9th of December 2009 with the necessary Legal Documents and other documents, that disprove all the allegations covered in the attached letter.
Your Managers including Steve Woods, Mike Labourn, Julian Smith and Paul Sellars have copies of all the existing Court Documents and other Documents that I will produce if I have to in my defence.
My legal advisers have contacted me asking me how I wish to proceed and suggested that I take an action based on the letter sent to me and the evidence I can produce to clear my name of all allegations.
At this moment I will accept a letter of apology and retraction of the allegations and the matter will end.
Failing this I will publish the attached letter on my Web site accompanied by all the proof that the allegations are false, and I will see you in court.
Unlike UPS Managers I will do as I say and my word is my bond.

Yours sincerely

David Townend

Monday, 10 September 2012

Tachograph Fines

Couple of things to bear in mind with the following reports generated by Tachomaster.
At this point, the timecards for drivers without tachographs were not being keyed into Tachomaster. This hides the infringements that I had reported to UPS 2 years earlier.
To try and cover up the number of infringements the paperwork for approximately 3 months was destroyed by Steve O'Donnell. After several storys about other people losing the paperwork, Steve said that he had destroyed the paperwork on the authority and approval of Matt Gale, Safety Department. It didn't surprise me when matt Gale denied this version of events. (Did I say VOSA & HSE weren't interested? I did. I wonder why they weren't?)

The report shows potential roadside fines that could have been applied if a driver had been stopped whilst out on road. Why would a VOSA official fine a driver on road, yet VOSA not be interested in the level of infringements and potential moneymaking fines that could have been levied. Aren't VOSA supposed to keep our roads safe?

Insufficient breaks shows on the tachmaster report, for drivers regulated by Tachograph laws. So, even if you doubt my honesty, it would be fair to say that insufficient breaks would be occurring with unregulated drivers. What do you think might cause drivers to work through their breaks? Being bullied into taking out excessive loads?

Of course, it's all out of date now, so it doesn't matter.

I wonder why there wasn't much change over the year?










Lisa Bradshaw (CIPD Member)


Hi Lisa
 
I have today received my training records in an envelope dated 9th January 2012. It is of little surprise to find that the sum total of my 20 years training is 7 pieces of paper. What is a surprise, is the content of those 7 pieces of paper that have been sent out to me.
 
2009 - Focus on Compliance Training
2007 - Focus on Compliance
2007 - Corporate Compliance Anti-Corruption Program Certification Questions
2005 - Anti-Corruption Compliance
Undated - Anti-Trust Compliance
Undated - Insider Trading

Five out of these six records include the word Compliance. This would imply, although I know that this isn't true, that virtually the only subject that I have received any training for is Compliance. Bearing in mind the content of my three grievances, I would not have expected to have received this level of confirmation of my Compliance training. Presumably there is this level of paperwork for every Management person in the Company, although I note that there are several years paperwork that are missing.
 
Where are my other training records?
You have confirmed that I do not have a file at Dewsbury. Is this what Scott Fowler is implying that I stole from the Personnel Records? (As per the notes & appendices, undated, given to me at the start of my grievance meeting - MW had asked to see the file held at Dewsbury and that subsequently it either went missing or items previously contained in it went missing - Appendix 8, which was not attached to the paperwork) What did go missing? Was it all or was it part? It's not clear.
 
Even if I had stolen my own Personnel file when Scott Fowler was at Dewsbury, (Why? Still springs to mind) where are all the other records from after that date? Have I stolen those as well? It would be impossible for me to steal these, as the Personnel Files have been locked whilst Steve O'Donnell has been Manager.
 
Where are my Aviation Security training records? I am currently trained to level G and have in the past been a level 3 trainer. My Aviation Security training has, to the best of my knowledge, never expired, so where are all the other Aviation Security records? The most recent course that I went on was at Gatwick in April 2010 (Craig McIntosh can verify that)
 
Other training records that come to mind;
 
Updated DfT training 15th April 2011
ISAT
Safe Work Methods
Space & Visibility (Annual & as a trainer)
340 Methods (Annual & as a trainer)
Tachograph (Annual & as a trainer)
DIAD training
Computer Training
Counselling & Discipline
ROAD
DOF/LEAD
Dangerous Goods
QIP
SEAS
GTS
PCR
BEQ
Locked Car
Anti Harassment
Equal Opportunities
& I'm sure that there will be a host of other records that I haven't thought of.
 
Something else that was in my file, and the files were unlocked, so I wouldn't have had to ask to see what was in there, was a letter to Karl McGuinness, which whilst not an official grievance, per se, did detail some of the integrity issues that were happening at Dewsbury. Bearing in mind I have a copy of that, why would I need to steal the Company's copy? Isn't it more likely that it has 'disappeared' to cover the integrity issues that I raised?
 
With regard to Integrity. Did I fabricate all the e-mails that were attached to my first grievance? The proof that I had reported issues in the past.
 
Two and two says that the missing training records are all the records that I might require for a potential employer, as proof of the work that I have done over the last 20 years.
 
Integrity training within UPS is meaningless, given this issues that I have highlighted.

Is Cindy denying that she accused me of threatening the Company at the meeting on 20th October 2011 and that I was questioning her intelligence if I expected her to believe otherwise? My initial contact with VOSA was prior to 20th October 2011, as per an attachment to one of the e-mails, so it cannot have been a threat that I was going to do something.
 
What is the definition of formal? It was a meeting at a pre-arranged time and date, so not ad hoc. I was assigned a Tachograph project. How was that an informal meeting? It certainly wasn't a cozy chat over a cup of coffee. It was, in my opinion, designed to be a very intimidatory meeting with one Supervisor up against his Centre Manager, Division Manager, UK & Ireland Operations Manager & District Manager. How ethical was that?
 
Regds
Mike
 
-----Original Message-----
From: lxbradshaw <lxbradshaw@ups.com>
To: mikewhitehead1 <mikewhitehead1@aol.com>
Sent: Fri, 6 Jan 2012 16:53
Subject: RE: Loose Ends

Hello Mike,
 
I can advise that the training records held centrally in your HR file at UPS House will be posted to you today 1st class.  There are no local training records held in Dewsbury. I have also contacted the safety department and if further documentation is received from them I shall forward in due course.
 
In relation to minutes of the meeting of 20th October 2011 I can advise that as this was not a formal meeting, which only lasted approx. 5-10 minutes, no official notes were taken.  I can however advise that I understand the key points discussed were as follows:
 
·         It was clarified to you that the company was working proactively to improve tachograph controls and was in contact with the DFT to move this forward.
·         You were assigned a tachograph project to work on during your notice period and would report the results directly to Craig McIntosh, Division Manager.
 
Kind regards,
Lisa
Lisa Bradshaw
Workforce Planning Supervisor
Eastern Avenue, Team Valley Trading Estate
Gateshead, NE11 0UX
United Kingdom
Mobile: +44-(0)777-5705709 Decision GreenSM Consider the environment before printing this e-mail. UPS. WE ♥ LOGISTICS UPS Ltd. Registered Office: UPS House, Forest Road, Feltham, Middlesex TW13 7DY. Registered No. in England 1933173 CONFIDENTIALITY NOTICE: The information contained in and accompanying this communication maybe privileged or confidential and is intended solely for the use of the intended recipient. If you are not the intended recipient of this communication please delete and destroy all copies immediately.
 
From: Mike Whitehead [mailto:mikewhitehead1@aol.com]
Sent: 03 January 2012 18:17
To: Bradshaw Lisa (LMM6LXB)
Subject: Loose Ends
 
Lisa
 
One or two things that need tying up.
 
It was disappointing to have received no response from the Company in relation to the following;
  1. To cover the shortfall in driver numbers at Dewsbury
  2. Take the Tachograph project to the MHN Centres
To date there has been no written response to my second grievance
To date there has been no written response to the BQA questionaire
To date I have not received the notes from the intimidatory meeting on 20th October 2011 with Cindy Miller, Tony Colaizzo, Craig McIntosh & Steve O'Donnell, as requested.
To date there has been no exit interview conducted, nor was there any effort to keep me at the Company after 20 years service.
To date I have not received any copies of my training records that I requested.
 
 
Further to my letter of resignation. I will be submitting a further grievance with more details of bullying and compliance issues.
 
Regds
Mike
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Saturday, 8 September 2012

Health Review

Documented information from my 3 grievances, merely copied and pasted. With a bit of red crayon

From Grievance 1

Steve/Rob/Lisa

I wish to raise a grievance concerning the lack of integrity throughout UPS. This is to try and show the effects of the last 10 years on me and explain why I have problems with my memory recall. It is not meant to be a witch hunt against individuals within the Company.

Background
For many years I discussed with a succession of Managers and Division Managers a lack of integrity shown by Dean Weir in his work at Dewsbury. This originally came to light when Dean first came to work at Dewsbury in 2000. As these issues continued to occur, it would appear that little, or no action, was being taken to resolve this lack of integrity. It would appear that Managers generally turned a blind eye to these actions, as I believe that results, however gained, are the real measure within UPS.

As I have said this is background information. It is to try and show the cause of my memory and recall issues. The lack of any noticeable action in the past has caused thoughts that go around and around in my head, questioning what is right and wrong and whether I should have rocked the boat by raising these issues. This, according to my doctor, is the cause of the stress, anxiety and depression that I am suffering. As I understand it from my doctor, the thoughts subconsciously going around and around in my head create a distraction that then has a knock on effect with my concentration and therefore an effect on my memory recall. It is this point that I firmly believe is misunderstood within Company, and is taken as a reluctance to learn the space and visibility card and safe work methods card.
It was interesting to have the Company’s letter read to me at the Occupational Health referral. It was stated that I was unable to learn, if I remember correctly, 8 points. This is far from accurate, and it will be interesting to see what Dr Butler puts in his report. As a supervisor I am currently expected to be able to recite parrot fashion the following;

5 space and visibility habits
5 key phrases – that’s more than 8 already
5 how’s
5 what it does for you 
10 point commentary checklist
I do not have a SWM card to hand but there are 8 keys to lifting and lowering and numerous other points to learn from the card.

That is 38 points already and there are many more.

I addition to this I was expected to learn, word for word;
10 sentences/paragraphs for the 340 methods course.
Additionally a number of cards, every night, for tests the following day
All 17 cards to be memorized word for word, in addition to the original material, for ‘the big test’ at the end of the course.

I passed the test on the Monday, (an e-mail was sent saying that I had recall problems, I know that I was nowhere near word for word) but failed at the 1st fence on the big test at the end of the course. Similarly I passed the test on Aviation Security, but we answered questions as we went along, with our notes and coursework on the desk, no memory was required.

I find it quite funny, and hypocritical, that until fairly recently, my Division Manager has been unable to be certified on the SWM/S & V test in which you must obtain 100%. Similarly that he is unable to put into practice his S & V methods when parking his car, to the point of an argument with Matt Gale on why he is exempt from following Company policy/procedure. (As at 7th January 2011, per Matt Gale, Rob Burrows is still not certified on SWM)*

Since a meeting on 5th Feb 2010 with Steve O’Donnell and Rob Burrows, when Rob demanded that I submit a letter of resignation from my position as Supervisor (since denied), there has been no follow-up meeting, conversation, e-mail or text to establish whether or not there was any change in my position, until the appointment with Occupational Health. This came about from what appeared to be a ‘chance’ meeting with Barbara Garrett, as it was a rare occasion for me to have been in the Centre on the day that Barbara was in Dewsbury. Steve may recall that I gave my doctor the information from the meeting (on 5th February 2010) with himself and Rob, and also the report from my Company Medical. The advice that I was given from my G.P., Dr. Hussain, was that “I should not rush into anything at work”, which I reported back to Steve.

Current medical information, further to 5th February 2010 - Dr. Hussain followed the recommendations of Dr. Lipman (Company Medical) that there may be a slight possibility that the Simvastatin that I was taking for Cholesterol may be having an effect on my memory, also that the Mirtazapin, for depression, could also have a similar effect on my memory. Dr. Hussain stopped my prescription of Simvastatin. As discussed with Dr. Goodwin (19th May) the lack of Simvastatin appeared to have no effect whatsoever on my memory. At this appointment with Dr. Goodwin I said that I did not feel that I could come off the Mirtazapin at that time. Dr. Hussain suggested later that it would not be a good idea to currently reduce the dosage of Mirtazapin****. I also followed up with Dr. Goodwin the lack of a referral to the memory clinic which had been recommended by Dr Hussain. Dr. Goodwin confirmed that the referral had been requested, but would ask the secretary to follow this up. Dr. Goodwin also recommended referral to another clinic. This turned out to be for the same clinic, Dr. Brodie’s Older Persons Outpatient Clinic. No action was suggested at Dr Brodie’s clinic, just a follow-up appointment to monitor any changes. This follow-up appointment has just been changed in a letter dated 2nd December 2010. The appointment is now on 1st March 2011.
As previously discussed, my memory problem is not an ‘aging’ memory problem such as Alzheimer’s, but a recall problem. In addition to Dr. Hussain’s diagnosis last year, this has also been confirmed by Dr. Lipman, Dr. Brodie and also the Psychiatrist that I saw at the end of last year. I don’t have his name to hand.

There may be a similar example, which I will discuss with my G.P. at my next appointment. Below is my transcript of a recent transmission of Q.I. A program, which although a comedy panel game, is based on facts.

Q.I.

Friday 17th December 2010, 20.30

Rob Brydon     For a long time doctors and surgeons didn’t realise that it was actually very important to wash your hands before you operate, because they weren’t aware of the transference of germs and it was Ignaz Semmelweis, a Hungarian, and he came up with this theory because he was at the Vienna Infirmary. He started this whole idea of the importance of cleanliness and hygiene.
Steven Fry        You’re absolutely right, there’s a museum in Budapest, to which I’ve been, called the Semmelweis Museum, which is where he lived. He died in poverty and insanity. In fact he died in an insane asylum because no-one recognised the absolute truth of what he said.
Alan Davies      So obsessively clean hands actually drive you mad
Steven Fry        No, what drives you mad is telling the truth and having no-one believe you. You see Doctors couldn’t face the fact that he was basically saying that thousands and thousands of deaths that took place in Hospitals were ultimately the fault of Doctors.

If being ignored can drive you mad, then I am fairly sure that it is quite possible that it can also affect your memory. Here are a few examples of previous e-mails, unfortunately, being moved around from centre to centre and PC to PC I don’t have a vast amount;

The main problem now is that for me to address the issue correctly, I should raise a grievance against 2 Centre Managers and a Division Manager. Where do you think that I should go with this? If you remember correctly one of the first emails that I sent you related to Integrity. You can now guess the reason why. Something that we also discussed on your first visit was confidence. It has been this continual under-mining that has eroded my confidence. My impression is that the Company think that I made things up, despite the fact that I was willing to speak to Sharon Hampson & Simon Eyers about this at the time. The outcome of tonight's appointment is that I am having anxiety attacks, one manifestation of this, and the stress effect, is memory recall problems. One incidence of this is the reason that I was only rated as a trainer on the S & V course. Because I was unable to do a PCM without notes, I was more or less ridiculed and was not rated as a train the trainer. How do you think that I would cope with a room full of strangers in Germany? You may want to speak to Richard Watts, Geoff Platt & Mo Akhtar for some further background information on this, in addition to Sharon Hampson & Simon Eyers.

Howard, as a reminder. If you cast your mind back to the March Business Review meeting, you might remember that Duncan asked me to see you after the meeting regarding the annual pay review. (Confirmation of which you have still not sent, despite reminders (un-answered)). Following the announcement of my pay increase you may remember that I expressed my disappointment at the increase compared to other members of staff. I have still not had any follow up to this meeting. We discussed the amount of work that I had done last year, bearing in mind that Duncan, Carl & Dean were absent from the centre for long periods of time. We discussed the Balanced  Scorecard results and the QPR results. We also discussed some integrity issues in relation to Dean Weir. I informed you that these had been raised over the years with different managers and were still occurring. I gave you a specific example of an instance which occurred while Carl was Centre Manager, according to Carl you never followed this up with him. Your only response to the pay issue was that I earned more than Dean. Your answer to the integrity issues was, get over it.
This is not an issue about money, per se, it’s about principles, and being sent to Coventry for speaking out about Dean.

As I stated at the beginning of my grievance I feel that I need to try and show the effects that the last 10 years has had on me. It has caused me to doubt my ability, my actions and has had a negative affect on my health. At my most recent appointment with the nurse at Undercliffe Surgery (26th January 2011) my blood pressure was, if I remember correctly, I meant to write it down at the time, 170/100, this is despite already being on medication for my high blood pressure. (Ramipril 10mg Capsules & Amlodipine 10mg tablets). This is in addition to the anti-depressant that I am taking, Mirtazapine. I have been on various medications for insomnia and depression;
1st February 2005 - Zopiclone
23rd January 2006 – Dosulepin
27th September 2007 – Fluoxetine
8th May 2008 – Dosulepin
21st July 2008 – Mirtazapine currently 45mg tablets (Pharmacokinetics - Mirtazapine is typically prescribed in doses ranging from 15 mg to 45 mg.)


From grievance 2

Dear Emma

I am not sure what right of reply I have to the allegations made against me during the grievance hearing. You may treat this as merely my response or a new grievance.  As I don’t know Chris Marchant’s Manager I cannot raise my response to the next level of management.

At the end of the discussions you asked if I felt better as a result of this. At the time, I did. To say that I had been rattled by the pages of notes that you gave me at 11.00, is somewhat of an understatement, and I assume that this was the desired effect. You had been in the centre for some time, you could have given the notes to me earlier.

If you actually read all those pages you will see that there is a theme. Denial, denial, denial. Does this not ring any alarm bells with you? If all these Managers are making all these denials, then what am I to conclude?
I must be a compulsive liar

The grievance that I raised must be a complete pack of lies. How do you think that makes me feel? Don’t you think that this is exactly what has gone on for the last 10 years? There should be enough evidence at the end of my grievance to prove that I was correct. That all the statements I made were true. So, what effect do you think that this has had? It has compounded my original feelings, I feel I have regressed 5 or 6 years, even on a change of medication and then and a doubling of the dosage (Citalopram 40 mgs) I still have sleepless nights. I said to my Doctor that I was beaten and that I hadn’t any fight left.

If my grievance was a pack of lies, why did Chris Marchant say that they were all valid points? If they were all valid they can’t have been lies. There was sufficient UPS data evidence to show that I was telling the truth, why would my statements about my Managers be anything but the truth? Do they think that I would be stupid enough to raise a grievance based on lies?

I will answer some of the comments given to me. I assume this was compiled by Lisa Bradshaw, It doesn’t say. My apologies if my assumption is incorrect.

Point 5 – As above. I agree there was never a formal grievance. I trusted my managers to sort out the situation. What exactly is Scott Fowler’s point? To me the implication is that I stole the file.

Now I’m a compulsive liar and I stole a file

It is strange that Scott can remember this ‘incident’, yet he can’t remember anything about any integrity issues at Dewsbury. It is also strange that if I stole something, nothing has ever been said to me. Which makes it even stranger that Scott is able to remember this. This is the first time that this has been said to me. If I stole it and it’s clear in Scott’s mind, where is the documented evidence? Surely theft is a serious integrity issue. Is Scott saying that he turned a blind eye to this? If he did this, why did he do it?
It is odd then, given the fact that I stole this file, that in my 2007 Quality Performance Review approved by Scott Fowler, signed by me on 30th January 2008 that Scott gives 5 out of 5 for the question ‘Is honest in interactions with others’
I have my 2005 critical skills assessment chart. There are no details on it relating to my manager, (probably Karl McGuinness) but he scores me 5 on integrity. These contradict everything that is being said about me.

Point 19 – I only have A & O level education so can be said to be fairly stupid, but Dr. Butler, a man of many letters and therefore I assume University educated, read out a statement to me. You quote “he has been asked to memorise six safety elements”. So which are the 6 Safety elements that I need to memorise “word for word”
Is it the 5 safety habits?
Is it the 5 key phrases?
Is it the 5 how’s?
Is it the 5 what it does for you's?
Is it the 8 keys to lifting and lowering?
Is it the 5 keys to trips and falls?
Is it the 10 point commentary?
Is it something completely different that I don’t even know about?
I could go on with the 340 methods course and other things that we have to remember “Word for word”

So which are these 6 points that Dr. Butler asked me about? He believed there were 6 from your referral, I believed he was asking about 6 from his question. Is he as stupid as I am? I don’t have appendix 22 but I do have my copy of the letter from Dr. Butler.

Aviv Health UK Limited
P O Box 540
Eastleigh
SO50 0ET

CN/UPS
SR 1-1043719937
UID 1-1043719834
ICD Code – VA – WR
Doctor/Typist/Company – CRB/KW/UPS

From Page 1

……Although in your referral letter you state that he is required to memorize 6 safety elements………

Signed
Dr Christopher R Butler
MBBS BSc PhD DipSportsMed DOccMed MSc
Occupational Physician

Now I’m a compulsive liar, I stole a file and both Dr Butler and I are stupid

On the Space and Visibility course in 2006, I was only passed as a trainer, not as a master trainer. Why? I had to use notes.

I go to Church most Sundays, but I can’t remember the sermons, nor can I remember the 10 commandments, even though I know them.

If I have poor memory recall, how do I remember all these FACTS?
I don’t, I have notes, and I have, as you have seen, e-mails and letters. I learnt fairly quickly that I couldn’t trust my Managers and Division Managers. I learnt that they weren’t interested in Integrity issues. We had such a turnaround of Managers it is easy to see why. They were only short term and could therefore avoid anything that may turn out to be a longer term issue. Chris Marchant asked why I didn’t follow this up elsewhere. Where could I have gone if my Division Managers weren’t interested?

How can I pass AVSEC and Dangerous Goods training? The training is taken so seriously that we can write down the answers as we go along, are more or less told which parts of the training is a question, then the trainer goes out for a few minutes near the end so that we can confer if necessary. It's not exactly difficult to fail.*

*Might be a reason why the DfT are all over us.

Point 22 – Where are Rob Burrows/Steve O’Donnell’s notes from the meeting? Where is the Pittsburgh entry about the meeting? I have notes in my diary about that meeting, I have a letter that I asked my Doctor to verify for medical accuracy, mentioning Rob’s comments. If this didn’t happen how could I have reviewed it with Steve O’Donnell? If it wasn’t discussed, why was there a mention of a “lesser position” in point 22? Why was there no follow-up to this meeting?

“KM states both were absent” not true. To the best of my knowledge in 20 years I have been off work 3 times.
1 – I was sent home by Howard James when I had flu
2 – Vasectomy
3 – Stress
There was an occasion when my wife went into hospital in Acapulco, I was working in Manchester at the time and it was taken as holiday.
None of these occurred while Karl was Manager.

Duncan Coates & Carl McGuinness recalls I had no confidence.
Now why would that be? What could possibly have happen at Dewsbury to erode my confidence? Is it the fact that I was being continually ignored when raising integrity issues? Thus causing me to start questioning myself and starting the circling thoughts in my head. My doctors think so.

I must have been confident enough when I was promoted to Supervisor.
I was confident enough to captain Crossbank Methodist cricket Club for many years.
I was confident enough to be chairman of CBMCC for several years.
I was confident enough to captain Batley Cricket Club’s 2nd XI.
I was confident enough to perform in Batley Gilbert and Sullivan society.
I was confident enough to perform in Dewsbury Collegians Amateur operatic Society.
I was confident enough to be secretary of DCAOS.
I was confident enough to perform in Pontefract Amateur Operatic Society.
I was confident enough to perform on stage in Rome.
I was confident enough to be a leader at Christian Endeavour holiday homes.

Craig McIntosh at the Supervisor meeting said that if you stop someone making decisions you undermine their confidence


In all my years at UPS my work ethics have not been questioned, even when I think that I’m not performing. I reviewed this with Steve O’Donnell on the morning of my grievance. Steve said that he was happy with my work, other than some negativity. (Hardly surprising when you read my grievance) I asked because I had no motivation with 340 methods paperwork. The paperwork was done but I had no interest in filing it. There was some in the office, some in my car, some at home. I still have little motivation towards some aspects of the job. When it comes to delivering and collecting I can match virtually every driver at Dewsbury, most of the runs that I do I can scratch, or at least compete with the regular driver.

On 1st March 2011, Dr Brodie said that stress was the most likely cause of my memory problems. Alzheimer’s or similar conditions have been ruled out by Dr Brodie, (Dr. Brodie’s Older Persons Outpatient Clinic) Dr. Lipman (Co. Medical) and Dr. Hussain (My GP)
On 17th March 2011 there was a piece on the local news about Stress causing depression.
Common signs and symptoms of depression
Feelings of helplessness and hopelessness. A bleak outlook—nothing will ever get better and there’s nothing you can do to improve your situation.
Loss of interest in daily activities.  No interest in former hobbies, pastimes, social activities, or sex. You’ve lost your ability to feel joy and pleasure.
Appetite or weight changes. Significant weight loss or weight gain—a change of more than 5% of body weight in a month.
Sleep changes. Either insomnia, especially waking in the early hours of the morning, or oversleeping (also known as hypersomnia).
Irritability or restlessness. Feeling agitated, restless, or on edge. Your tolerance level is low; everything and everyone gets on your nerves.
Loss of energy. Feeling fatigued, sluggish, and physically drained. Your whole body may feel heavy, and even small tasks are exhausting or take longer to complete.
Self-loathing. Strong feelings of worthlessness or guilt. You harshly criticize yourself for perceived faults and mistakes.
Concentration problems. Trouble focusing, making decisions, or remembering things.
Unexplained aches and pains. An increase in physical complaints such as headaches, back pain, aching muscles, and stomach pain.
That’s a yes to all those points, even tired and restless at the same time.

Has all this stress had an effect on my blood pressure?


Yes. Additional tablets had to be prescribed recently in addition to the 2 blood pressure tablets that I was already taking.
Ramipril 10 mgs
Amlodipine 10mgs
Bendroflumethiazide 2.5 mgs
I will check with my GP when my blood pressure originally became an issue.

Notes made by Steve @ Drivers meeting Sept 2010


Bullying, Harrassment & Pressure


As discussed at the start of the grievance hearing, it was Chris’s first question I believe. The reason I had raised a grievance was to show the effects of the last 10 years. I wanted UPS to understand the stress and pressures that were on me. I wanted UPS to understand the effect that these pressures were having on me, the memory and recall issues that were stopping me from being able to repeat word for word the S & V card and the SWM card. What has my grievance created? It is an even worse situation for me.

Richard Watts said that I should draw a line under it and move on. (He doesn’t know the content of this document) It isn’t as easy as that. As I said to Richard, I would love to be able to take this out of my head, put it in a box and put it in the attic. It doesn’t work like that. I am on anti-depressants, I have been on an anxiety management course, I have seen memory specialists, but my situation hasn’t changed. The issues are imbedded in my head and I don’t want them there. I don’t want sleepless nights thinking about this. If I could throw all this away, I would have done so. I don’t want these issues to beat me again and break up my marriage again. The grievance notes and appendices have merely compounded everything that I was trying to sort out. By raising a grievance I was hoping to clear the air and start afresh. It hasn’t worked.

12th July 2011

A month down the line and I need to come up with a conclusion. Despite the importance of this, I am struggling to summon up some enthusiasm, motivation, will & drive to complete this, as with many things in my life.. To quote Dr. Lipman, “you can’t be bothered”. It is a symptom of depression.

What have I done over the last 10 years? I have acted in good faith, following the Company line, yet I have been made to feel like the guilty party. I have, as instructed reported integrity issues. I was ignored, I went up a level to Division Managers and again was ignored. I have regularly reported to the BEQ, again no action appears to have been taken. Maybe I didn’t report enough instances or report frequently enough, but I trusted my Managers & Division managers to sort these issues out. As they should have done. It is my Managers & Division Managers who have failed to live up to the Company expectations.
Employees may not feel comfortable in doing the right thing if they feel management will not support them. How true. Would it have been right to bury my head in the sand? No.
In following the Company policies I have had to work in a hostile environment. As a member of the management team, I should know that retaliation or retribution of any kind, against any employee, who in good faith asks any questions, raises any concerns, or who provides information in connection with an investigation, is prohibited and is grounds for discipline. Why has this been allowed for so many years? Our policy states, our commitment to integrity includes a responsibility to foster an environment that allows our people to report violations without the fear of retaliation or retribution.

What are the consequences of the last 10 years?
Depression to the point of suicide.
A grim outlook on life
Years of anti-depressants
Years of blood pressure tablets
Main factor in my marriage break-up
Lack of confidence

What is the Company’s current response? Denial and therefore further ignorance. Slanderous & libellous comments generating further depression. Victimisation for speaking out and bullying.

I thought I had a pretty cast iron grievance originally until the Company came back with a pack of lies.
Maybe there is enough in this response to prove that I was being 100 % honest in my original grievance.

From Grievance 3

From my own point of view, supported by grievance 2, there was a significant amount of information with regard to bullying. To date there has been no response to grievance 2. From my own personal experiences, it is my opinion that the bullying starts at the top of tree within UPS in the UK. Whilst it may be an acceptable practice in the USA, it is not acceptable within the UK. The definition of the word threat obviously has a different meaning in the USA to the definition in the UK (an expression of intention to do something), so bullying may also have a different meaning in the USA.
I’m sure that sitting in a room with a District/Operations/Division & Centre Manager will not be described as intimidation by the Company or maybe my stupidity caused me to make the wrong interpretation of the meeting. I have a number of questions in relation to the meeting.

  • Why was I given the wrong impression of the meeting by Lisa Bradshaw?
  • Why was I given less than 24 hours notice?
  • Why was I not given the opportunity to arrange representation?
  • Why have I not, as yet, received a copy of the notes of the meeting as I requested?
  • Why wasn’t one of the four seen to be making any notes in the meeting? Would that explain the failure to respond to my request?
  • Why was there a need for a 4 versus 1 scenario? (23rd December 2011 Craig McIntosh claims that 4 onto one wasn’t intimidation)

With regard to the above mentioned threat, (Not noted, so it didn’t happen?) You CANNOT, by definition, threaten to do something that you have already done. I gave you the solicitor’s information. I forwarded the contact with VOSA. So where exactly was the threat that I was going to do something?

Bullying was raised at a driver meeting over a year ago. 30th September 2010. Has there been any change to the bullying culture at the Dewsbury Centre in that period of time? It would appear not as bullying still goes on.

These notes were made between 3 & 6 O’clock on Wednesday morning. At that point 20 employees expressed an opinion that bullying occurred at the Dewsbury Centre.
I had chance to try and complete my survey this morning.
32 said yes, bullying happens.
3 said no, it doesn’t occur.
10 preferred not to make a comment. At least 4 of these 10 said that they were worried about possible retribution against them for speaking out. What does that say about the Company?
By my calculations, 91% of drivers expressing an opinion said that bullying takes place. 90% of the drivers were surveyed, so it wasn’t a selective number of drivers that I thought might say yes. Only 3 drivers available weren’t questioned, one of which starts after I’ve gone on road, and the survey doesn’t include Nigel who I know would agree with the survey. All of these Yes’s are signed and dated.

On my return to the Centre tonight I have been told that two Centre managers are leaving the Company with me tomorrow. Again, here-say evidence but it is alleged that they will be suing for constructive dismissal on the grounds of bullying. Maybe we should join forces, If only I had the names of Steve Dickson and Andy Smith.

How much more evidence do I need to add to grievance 2 to prove that bullying goes on in UPS and is acceptable? Once more the word here-say pops up, but Tony Colaizzo’s name seems to be associated with these bullying claims. Again, this adds credence to my earlier statement that bullying starts at the top.

As Cindy Miller and Tony Colaizzo are both involved in ignoring these issues of integrity and bullying, where should I go next? Who does Cindy report to?

There is further evidence of bullying on the web-site Trucker-net.com. If this website is full of lies, why hasn’t it been closed down?

“There are too many incidents of bad practice and bullying by management to include in this email, but it culminated in the company going into administration in January 2011. This was as a result of us issuing legal proceedings against UPS for material breach of the contract. They manoeuvred us into a position whereby we could not function and indeed Steven Lake of UPS contacted our funding lines which resulted in us having great difficulty in releasing funds. It was at this point we called time.

During my time there I heard many tales of bad management and bullying of their own staff, again far too many to list, but as you say management have their pets and all cover each other arses by lying through their teath. There is also issues with drivers working too many hours whilst being on tacoghraps, although they would deny this, no surprises there.

People within this organisation to look out for are Craig Mcintosh, Rob Burrows, Steven Lake all Walter Mitty characters.

“WALTER MITTY, An ordinary, often ineffectual person who indulges in fantastic daydreams of personal triumphs.”

Do not trust these people at all they are all liars”

If bullying isn’t acceptable, then why has Rob Burrows been promoted?

If drivers at Dewsbury aren’t bullied why was John Dunning told by Shayne Williams “if you don’t like it, find another job” witnessed by Simon White.

Sharon Wilkinson is being forced to move to Leeds. This move is so much against her will that she is now working her notice. Another waste of 20+ year’s service.

Vindictive
I have shown above the vindictive nature of UPS towards Nigel Harnell. I will add to this my own experience. There is no doubt in my mind that in raising integrity issues within UPS I have created enemies. Steve O’Donnell admitted there was a vendetta against me. Steve said that it was HR. But UPS aren’t allowed to be vindictive and exact retribution. It says so in the worthless policy book.
In that case, as at 22.09, 22nd December 2011,
  • Why has there been no response at all to my offer to take the new, proven, tachograph procedures to the most help needed centres?
  • Why has there been no response at all to my offer to cover the driver shortfall at Dewsbury?
  • Why has no exit interview been arranged?
  • Why has no-one spoken to me about leaving?
  • Why would a 20 year veteran be treated like this?

I have mentioned being stupid a number of times above.
  • Both Dr. Butler & I can’t interpret numbers correctly, see previous grievance
  • I obviously don’t know the meaning of the word threat
  • I can’t find any reference in Emma O’Toole’s letter dated 9th February 2011, reference UKHR/LB which instructs me in how to respond to the results of my first grievance. This was supposed to negate grievance 2.
  • I obviously don’t understand the meaning of the words to bully
  • I obviously don’t understand the meaning of the word integrity