Mikey v. The World: July 2012

Tuesday, 31 July 2012

More security issues

Integrity issues re. ID Passes

-----Original Message-----

From: O'Donnell Steve (UKG6SXO)

Sent: Monday, April 26, 2010 12:03 PM

To: Whitehead Mike (UKG2MXW); Walton Dan (WSZ4GXB); Wilkinson Sharon (UKG1SAW)

Subject: FW: ID Passes

fyi

Steve O`Donnell

Business Manager

Dewsbury

07795452749

______________________________________________

From: Marchant Chris (UKG2CXM)

Sent: Monday, April 26, 2010 11:43 AM

To: Arthur Daren (UKG1DTA); Banks Adam (UKG1AXB); Bradbury Rick (UKG1MRB); Brew Phil (KXX5PXB); Budd Cai (WJJ5CXB); byrd brian (lax1bkb); Callaghan Stanley (IRE1SSC); Coates Duncan (UKG1DYC); Connors Caroline (YJJ6CXC); Creed Dennis (IRE1DTC); Daly John (JKL7JXD); Davis Neil (UKG1NXD); Dickson Stephen (UKG1SJD); Egan Martin (EUR1TAS); Fowler Scott (UKG1SMF); Gordon Colin (UKG1CXG); Hollick Mike (UKG1MKH); Kelly Mervyn (UKG1MPK); Kneale Jenny (NFG0PTS); Lewis Peter (MNN6PXL); Lynn Chris (EUR1CZL); McGlynn Chris (UKG1CYM); McIntosh Craig (UKG0CDM); Mckenna Pat (VCC6PXM); Miles Roger (TJJ7RRM); Moore Gary (UKG1GYM); Murphy Moira (EUR2MZM); O'Donnell Steve (UKG6SXO); Oliver Kevin (UKG1KXO); Pavis Martin (HJJ6MXP); Platt Geoff (UKG1GXP); Rowley Phillip (MTD7PPR); Rudd Dean (IEOPDSR); Shearwood Mark (UKG1MXS); Simmons Alec (THH5AXS); Simpson Tracy (UKG1TSS); Sullivan Dominic (UKG1DZS); Wood Anthony (UKG1AZW); Wood Phil (VBB6PXW); Young Andy (SLL6AXY); Adair Duncan (TVL1WSV); Burke Lorraine (UKG0LXB); Conroy Nick (EUR1NJC); Eyers Simon (UKG1SQE); Galelli-Zafarana Michela (UKG0MAG); Oddy Su (UKG1SXO); Baker Annie (UKG8AXB); Baxter Jason (UKG1JKB); Birrell Thomas (KSS7TTB); Brewster Ian (BQH7IIB); Byard Maggie (LCR1MQY); Connolly Liam (VHB6GDV); Hack Derrick (JQR2WXJ); Irlam Peter (XRD1TPL); Lucas Adrian (YLW0SFX); Maker Ray (XDD1DXZ); Neal Kay (UKG6KXN); Summers Sharon (UKG1SHS)

Cc: Pope Michael (CAN1PAM); Begbie Brian (BYY5BXB); Burrows Rob (EUR1RZB); Humphreys Dave (UKG1DWH); Kearney Jim (EUR1JAK); Marsh Nigel (MYY5NXM); Smith Andy (NYY7AXS); Watts Richard (EUR1RXW)

Subject: ID Passes

All,

It has come to light that some employees have been issued ID badges after a form has been received stating the correct level of aviation security training has been completed, it then transpires that no training has been received by these individuals.

I do not need to remind you of the seriousness of this and implications to our business.

No ID request forms are to completed for anyone who has not had the required aviation security training, proof of this must be gained by the approver before sending in the form.

This is a serious integrity issue and will be dealt with accordingly for any misuse of the ordering system.

Regards,

Chris Marchant.

UK / IE Security.

Business Ethics Questionnaires

Seem to keep seeing this word integrity popping up everywhere

Subject: 2010 Business Ethics Questionnaire

Importance: High

Dear all,

Our commitment to integrity and compliance has always been a fundamental part of our culture. The Business Ethics Questionnaire (BEQ) is an annual internal survey designed to gauge the legal and ethical compliance environment among specific employee groups. Completion of the BEQ is required by the Audit Committee of the UPS Board of Directors. This year all Management and Specialists have been designated to complete the 2010 BEQ.

To complete the BEQ survey, click the link below - You will be prompted to select your preferred language.
Login Business Ethics Questionnaire

Please log-on to the questionnaire by using your ADID (e.g. kvg9hrp) and your computer password.

For information about the BEQ survey, click the link below. This link will access the 2010 Business Ethics Questionnaire Web page. The Web page contains all the information you will need to about the survey.

Annual Business Ethics Questionnaire Information

Please complete the questionnaire no later than 16th June, 2010

Please share this information with all Management and Specialist employees as soon as possible. If you have any questions please contact Paul Billington or John Walker.

UPS code of business conduct

The hypocritical UPS Code of business conduct can be found here

UPS Compliance & Ethics dept

This is how UPS's Corporate Compliance & Ethics department investigate a complaint.

It's a better investigation that the following year.

BEQ = Business Ethics Questionnaire

Anonymous investigation !!!!!

-----Original Message-----

From: Grimes Randy (FIN1REG)

Sent: Tuesday, July 21, 2009 9:33 AM

To: Whitehead Mike (UKG2MXW)

Subject: RE: Left at location report

Mike…according to the file, the case was investigated. It was investigated as anonymous so the respondent was not contacted.….Randy

Randy Grimes

Corporate Compliance and Ethics

404-828-6333

rgrimes@ups.com

_____________________________________________

From: Whitehead Mike (UKG2MXW)

Sent: Tuesday, July 21, 2009 1:55 AM

To: Grimes Randy (FIN1REG)

Cc: mikewhitehead1@aol.com

Subject: RE: Left at location report

Randy

I interpret that as nothing was followed up last year.

Who did you pass the investigation on to?

What did they find out from the people that I said I'd spoken to?

Regds

Mike

-----Original Message-----

From: Grimes Randy (FIN1REG)

Sent: Thursday, July 09, 2009 1:08 PM

To: Whitehead Mike (UKG2MXW)

Subject: RE: Left at location report

Mike…some situations can be investigated anonymously. People often times give anonymous tips that are investigated. However, sometimes more information is needed to investigate some cases properly. We can move your case to the investigation stage and put your name as the respondent. That way, those investigating the case can talk with you directly and you can provide to them all of the information you have provided to me as well as any other related details. Someone should be contacting you. In the meantime, if you have any questions please feel free to call me at the number below…Regards

Randy Grimes

Corporate Compliance and Ethics

Special Investigations Unit

404-828-6333

rgrimes@ups.com

_____________________________________________

From: Whitehead Mike (UKG2MXW)

Sent: Thursday, July 09, 2009 2:10 AM

To: Grimes Randy (FIN1REG)

Subject: RE: Left at location report

Randy

I'm pretty certain I answered this last year with the same question.

How can you investigate something anonymously?

How could anyone know what the issues were without asking questions?

Regds

Mike

-----Original Message-----

From: Grimes Randy (FIN1REG)

Sent: Wednesday, July 08, 2009 6:28 PM

To: Whitehead Mike (UKG2MXW)

Subject: RE: Left at location report

Mike…please see your e-mail below concerning your comments. It was investigated as a concern from an anonymous respondent to the BEQ Survey. We can investigate your concerns this year instead of anonymous and attached your name as the respondent. This way the individual(s) investigating the case can talk with you about your concerns. Please respond...Regards...Randy Grimes

Randy Grimes
Corporate Compliance and Ethics
404-828-6333
rgrimes@ups.com

From: mikewhitehead1@aol.com [mailto:mikewhitehead1@aol.com]
Sent: Sunday, July 05, 2009 11:45 AM
To: Grimes Randy (FIN1REG)
Subject: 2008

Randy
What was the result of last years investigation?
I would be interested to know what could have been found out, without anyone asking for details.
Who did the investigation?
Rgds
Mike

Randy Grimes

Corporate Compliance and Ethics

404-828-6333

rgrimes@ups.com

______________________________________________

From: Whitehead Mike (UKG2MXW)

Sent: Wednesday, July 08, 2009 11:59 AM

To: Grimes Randy (FIN1REG)

Subject: FW: Left at location report

Randy

Here's another e-mail sent to Howard Stone regarding centreboards being on road

Regds

Mike

______________________________________________

From: Whitehead Mike (UKG2MXW)

Sent: Thursday, July 26, 2007 3:17 PM

To: Stone Howard (EUR1HZS)

Subject: FW: Left at location report

Howard

Left At report & Driver mapping shows Bury St Edmunds centre board in Ely.

Regds

Mike

Randy Grimes

Corporate Compliance and Ethics

404-828-6333

rgrimes@ups.com

_____________________________________________

From: Whitehead Mike (UKG2MXW)

Sent: Wednesday, July 08, 2009 11:59 AM

To: Grimes Randy (FIN1REG)

Subject: FW: Left at location report

Randy

Here's another e-mail sent to Howard Stone regarding centreboards being on road

Regds

Mike

______________________________________________

From: Whitehead Mike (UKG2MXW)

Sent: Thursday, July 26, 2007 3:17 PM

To: Stone Howard (EUR1HZS)

Subject: FW: Left at location report

Howard

Left At report & Driver mapping shows Bury St Edmunds centre board in Ely.

Regds

Mike

-----Original Message-----

From: Randell Michael (FTY1WJS)

Sent: Thursday, July 26, 2007 12:58 PM

To: Young Andy (SLL6AXY); Bradbury Rick (UKG1MRB); Carney Simon (UKG1SRC); Clarke Kevin (KYD8BRH); Coates Duncan (UKG1DYC); Creed Dennis (IRE1DTC); Evans Steve (HBB8SXE); Fowler Scott (UKG1SMF); Funnell Gary (UKG1GYF); Hanson David (RTY7CVB); Lalor Garry (EUR8GYL); Laycock John (VTT7JJL); Marsh Nigel (MYY5NXM); Meakins Brian (UKG1BXM); Musty Steve (UKG3STM); Pavis Martin (HJJ6MXP); Pullen Ian (GCC6IXP); Rashid Naveed (UKG1NVR); Rudd Dean (IEOPDSR); Savage Mark (UKG1MTS); Stache Gilbert (GER1GGS); Thomas Paul (UKG1PLT); Ward Steve (UKG1SFW); Whitehead Mike (UKG2MXW); Winfield Scott (NOE1SCW); Watts Richard (EUR1RXW); Begbie Brian (BYY5BXB); Brustad Rolf S. (NOISRXB); Faller Johannes (SDE1JFF); Humphreys Dave (UKG1DWH); Johnson John (CXX6JXJ); Smith Andy (NYY7AXS); Stone Howard (EUR1HZS); Archer Jeremy (TYP4JXA); Banks Adam (UKG1AXB); Bicknell Roy (UKG1RXB); Budd Cai (WJJ5CXB); Callaghan Stanley (IRE1SSC); Connors Caroline (YJJ6CXC); Daly John (JKL7JXD); Dickson Stephen (UKG1SJD); Downing Edward (EUR1EJD); Fawkes Peter (UKG1PLF); Garrard Tim (EUR1TAG); Glenister Colin (WFD6CXG); Gordon Colin (UKG1CXG); Gould John (NOE0JXG); Kelly Mervyn (UKG1MPK); Marchant Chris (UKG2CXM); McDaid Kevin (UKG1KAM); McGuinness Carl (UKG1CAG); McIntosh Craig (UKG0CDM); Morgan Stuart (CFF7SXM); Murphy Moira (EUR2MZM); Oliver Kevin (UKG1KXO); Platt Geoff (UKG1GXP); Ruane Steve (UKG1SPR); Shearwood Mark (UKG1MXS); Sullivan Dominic (UKG1DZS); Tatham Simon (HSL7SST); Wood Anthony (UKG1AZW); Yarnell Dave (EUR1DXY)

Subject: Left at location report

Please find attached the daily left at location report for the 25/07/07.

<< File: Left at location 250707.zip >>

Kind Regards,

Michael Randell

I.E. Administrator

UK and Ireland District

Tel no: +44(0) 208 479 7016

Fax no:+44(0) 208 890 8786

Mandatory Integrity 2011

Subject: Focus on Compliance 2011

Importance: High

All,

UPS is committed to maintaining an effective compliance and ethics program by continually educating UPSers on our policies and country-specific laws. This is essential to ensuring that we operate our business with the highest ethical standard.

Focus on Compliance is a recurrent training program designed to reinforce knowledge of the UPS Code of Business Conduct and to support the requirement of all UPSers to adhere to our codes of conduct.

The Focus on Compliance 2011 training is an interactive, web-based application that is accessible from any computer on the UPS network.

Audience: The 2011 training should be completed by all full-time management employees and full-time specialists, in all UPS regions and business units by 31st August.

Employees will need their TMS user name and password (same password used to complete the QPR process) to complete the training.

To access the training, click the link below:

The Focus on Compliance 2011 training also is available on the Compliance and Ethics website

Click on 'EMEA'

Click on 'Focus on Compliance'

Click on 'Focus on Compliance Training'

Enter your TMS ID and password

You will be taken to the Focus on Compliance training, click the 'Start' button to the right hand side of each course and complete courses 1-7. (the 'Start' button appears for each course after you have completed the last one)

You will not be able to access a certificate unless you have reached the 100% pass rate and you will have to retake the test.

Dear District HR Managers and District L&D teams,

UPS is committed to maintaining an effective compliance and ethics program by continually educating UPSers on our policies and country-specific laws. This is essential to ensuring that we operate our business with the highest ethical standard.

Focus on Compliance is a recurrent training program designed to reinforce knowledge of the UPS Code of Business Conduct and to support the requirement of all UPSers to adhere to our codes of conduct.

The Focus on Compliance 2011 training is an interactive, web-based application that is accessible from any computer on the UPS network. The 90-minute training is available in 15 languages: Chinese Simplified, Chinese Traditional, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, and Turkish. Non-English versions will be available as of April 1.

Audience: The 2011 training should be completed by all full-time management employees and full-time specialists, in all UPS regions and business units.

Timeline: April 1 - September 30, 2011

Employees will need their TMS user name and password (same password used to complete the QPR process) to complete the training. If they do not have a password, the system will prompt them to create one. To access the training, click the link below:

The Focus on Compliance 2011 training also is available on the Compliance and Ethics website under the “Training” category.

Region-wide reporting will be captured on the Sharepoint site with the same timelines as all compliance trainings (Monthly report - 28th day of the month).

In addition, we need to ensure that all our compliance trainings are on 100%, which they currently are not.
Attached, please find the February Compliance Report.

Mandatory integrity

Subject: LEADING WITH INTEGRITY - FOCUS ON COMPLIANCE 2009 - DEADLINE DATE - 31ST MAY 2009 - 1 Day Left!

* 1 DAY COUNTDOWN * 1 DAY COUNTDOWN * 1 DAY COUNTDOWN *

LEADING WITH INTEGRITY - FOCUS ON COMPLIANCE 2009 - DEADLINE DATE - 31ST MAY 2009

Further to previous Newsline communications you will be aware that all Managers, Supervisors and Specialists are required to complete the Leading with Integrity - Focus on Compliance 2009 training programme by the 31st of May 2009 .

This training is mandatory and we must ensure that the District is 100% compliant by the deadline date. So far, the district is 96.14 % compliant and we now have 1 day to meet our target of 100%.

Focus on Compliance is part of UPS’s commitment to conduct business in compliance with applicable laws and regulations and in accordance with the highest ethical standards.

If you have not yet completed this training you need to do this this now. Instructions with the link to the Computer Based Training CBT is below.

There's a boatload more of this stuff.

Hypocritical misdirection

UPS Grievance investigation - Possibly

Investigator - Mike Whitehead has raised a grievance re. the lack of integrity within the Company. Do you want to choose not to remember what he reported?

Manager - Yes Please

......next

Repeat with Manager 2

Repeat with Manager 3

Repeat with Manager 4

Repeat with Manager 5

Repeat with Manager 6

Repeat with Manager 7

Repeat with Division Manager 1

Repeat with Division Manager 2

Repeat with Division Manager 3

Repeat with Division Manager 4

Allegedly. Not that I believe an investigation took place

Bullying is popular this week

You can have your say using the comments box

I think you can do it anonymously

UPS Bullying info

Fact – Craig McIntosh, Division Manager, stated drivers choose to work through their breaks. Whilst it is true the statement was made, I have not spoken to any driver who chooses to work through his break. Of course the UPS answer to drivers being over-despatched, as per Scott Fowler, is stay out until 22.00.

Opinion - I would suggest that it is the level of work given to drivers that would make them work through their breaks.

Fact – I did not choose to work through my breaks

Fact – Dan Walton, fellow supervisor at Dewsbury, did not choose to work through his break.

Fact – Both Dan & I regularly spoke to Steve O’Donnell about being over-despatched.

Fact – Whether drivers choose to work through their breaks or not, UPS continue to allow this to happen. Why? In my opinion, productivity.

Fact – I reported working time issues 3 years ago. UPS has continued to ignore this information.

Fact – Steve O’Donnell stated that he was bullied by his Manager Rob Burrows.

Fact – Albert Graham, Union Convenor, stated that Rob Burrows was a verbal bully.

Fact – A driver told me that Scott Fowler, Centre Manager at Dewsbury, said there was a bullying culture in UPS. As the statement was made by Scott to the driver it is not hearsay.

Fact – I have drivers signatures, dated, that state they believe bullying occurs within UPS. Some wouldn’t answer fearing retribution.

Hearsay – 2 Centre Managers resigned due to bullying by UK & Ireland Operations Manager, Tony Colaizzo. I have no reason to doubt the word of the person who gave me this information. Roger Mays has failed to answer this question, and if necessary I could provide a statement from someone verifying the events.

Fact – Albert Graham has stated that the information supplied to him regarding sick & injured drivers is bullying.

Fact – Bullying was raised at a drivers meeting. I have a photograph of all the comments that Steve O’Donnell wrote on his whiteboard during the meeting. There were approximately a dozen drivers attending that meeting.

Fact – Bullying by UPS is mentioned on Trucker-net.co

Fact – Tachograph issues are mentioned on Trucker-net.co

UPS Bully - take 2

Not sure why the last translations didn't work

UPS Managers bully their employees
UPS Managers are dishonest
Discuss

UPS મેનેજરો તેમના કર્મચારીઓ દાદો
UPS વ્યવસ્થાપકો અપ્રમાણિક છે
ચર્ચા કરો

КБС мэнэджараў запалохваць сваіх супрацоўнікаў
КБС Менеджэры несумленна
абмяркоўваць

Les gestionnaires UPS intimider leurs employés
Les gestionnaires de l'onduleur sont malhonnêtes
discuter

UPS bestuurders hul werknemers boelie
UPS Bestuurders is oneerlik
Bespreek

UPS Managers pesten hun medewerkers
UPS Managers zijn oneerlijk
bespreken

UPS Chefer mobba sina anställda
UPS Chefer är oärliga
diskuterar

UPS Διευθυντές φοβερίσουν τους υπαλλήλους τους
UPS Διευθυντές είναι ανέντιμοι
Συζητήστε

Sunday, 29 July 2012

Background - Centreboards

Here's a list of Centres that put Centre Boards on road, for whatever reason.

What's a Centre Board? you ask.

Quick answer is a board that doesn't go out on road. It stays in the building to register work done in the Centre.

Here's a bit of detail, from the official handout. (Note integrity gets a mention, yet again)

All these Centres put a Centre Board on road. (Submitted at my grievance hearing). It affects the productivity figures

All these Centres felt the need to cheat and be dishonest.

ABINGDON

BARKING

BRIGHTON

BRISTOL

BURY ST EDMUNDS

CARDIFF CENTER

CARLISLE NORTH

CARLISLE SOUTH

CHELMSFORD

CORK

CROYDON

CUMBERNAULD

DARTFORD

DEESIDE

DEWSBURY

DUBLIN

DUNDEE

EASTLEIGH

EDINBURGH

EXETER

GATESHEAD

GATWICK

GLOUCESTER 1

GLOUCESTER EAST

INVERNESS

JERSEY CENTRE

LEEDS

LEYLAND

LINCOLN

LUTON

MANCHESTER ECCLES

MANCHESTER IRLAM

MANCHESTER LYNX

NEWHAVEN

NORTH RODE

NOTTINGHAM

READING

SEDGEFIELD

SHANNON

SHEFFIELD

STOKE

SWANSEA

TAMWORTH (PKGCTR)

TAMWORTH WEST

WATFORD

WEST LONDON

That doesnt leave many that were honest.

GLOBAL TIME SYSTEM MANAGEMENT CERTIFICATION

Introduction

This document outlines some of the best practices with regards to DIADS downloading into the Global Time System (GTS).

The most important thing to remember is that the DIAD must accurately record the different duties that individual drivers under take each day. It is the driver’s responsibility to ensure that the following elements are entered correctly: Work Codes, Stops, Special Counts, Start and Finish Times.

The data is used to populate a number of productivity reports and is also downloaded into the payroll department to ensure the driver’s payments are made.

In order to ensure that reports and payments are accurate, it is down to the Centre Management Team to be certified in the GTS interface with the DIAD. Any amendments to Time Cards, must be justified and auditable.

With this in mind I refer you to one of our core UPS Policies

We Insist Upon Integrity in Our People.

We understand that integrity is fundamental to how we run our business and essential to maintain compliance with our policies and legal requirements. Operating with integrity means we provide an atmosphere in which our people can perform their jobs in an ethical manner. We present our company honestly to employees and, in turn, expect them to be honest with us.

We expect honesty from our people in all their duties, including their handling of money, merchandise, and property with which they are entrusted. We insist on integrity in the preparation and approval of all reports.

We also expect our people to be honest in their assessment of themselves, such as the time and commitment they give to their job performance, the fairness they seek in their dealings with others, or the objectivity they use in evaluating their own contributions.

The great majority of our people are of high moral character. However, when we do discover a dishonest person in our organization, we deal with that individual quickly and firmly. For our company to be known for its integrity, each one of us must meet high standards.

Rules for Recording Deliveries

A DIAD must be the first option for recording deliveries and collections
In the event that a paper record is used to obtain a signature for a delivery or pick up, a time card must be entered into DCS and GTS.
The Centre Board should only be in the Centre for packages collected by the customer. The Centre Board should never be used on road.
MISLOADS that have to be delivered to end user must be delivered on a DIAD and declared as a driver on road. MISSORTS (different center) can be coded as Shuttle. (A Dewsbury Issue)
When we have departmental support during peak operational periods, all deliveries and collection resource must have a time card created regardless of the amount of volume or stops. (A Dewsbury Issue)
If a driver is taken sick on road and another driver is dispatched to support he must open a second DIAD (A Dewsbury Issue)
If volume is left in building or hold cage that should have been dispatched and is shuttled to another driver, a DIAD must be opened for this as additional cost is being incurred due to an error. Late feeds after 1 hour of scheduled wrap can be coded as Shuttle if volume is fed to another driver. (A Dewsbury Issue)