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Monday, 19 August 2024

UPS is no longer a package delivery service

A post from Reddit

The "funniest" part of this reddit group is the statement in the group description that says that "issues or concerns should be dealth with through UPS Customer Service." Yeah? UPS used to be a slightly premium delivery service, a private alternative to USPS. Now it is a package-eating monster, run for profit not for service, whose main business is coercing the public into giving it donations of $20 per person to become a "premium member", which gets you absolutely nothing but the same failure everyone else gets: you've bought your product, you've paid for delivery, now UPS will dump your package at a storefront several miles away and expects you to make repeated trips on foot to that storefront to carry your packages home yourself by hand. The street level doors of the apartment buildings in my neighborhood in Queens, New York are all festooned with UPS "failed-delivery" notices flapping in the wind. There are no delivery attempts here because UPS doesn't want to pay drivers to keep up with the massive number of deliveries. Instead, it gives them a pad full of stickers to put on the doors on the route and fobs off the responsibility of connecting paying customers to their packages to an individually "owned" (franchised!), privately-operated "UPS Store" which is also overwhelmed by the volume of undelivered packages. They then become yet another agent on the milk train of rent extraction set in motion by any retailer or seller that contracts with UPS to make deliveries. The deliveries are a mess; the best you can do is try to find out if your online orders are to be shipped by UPS, and if they are, cancel the order.


That's an interesting thread, worth a read of the comments



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