UPS Parrots

My solicitor keeps asking me why we had to learn everything parrot fashion.
He doesn't understand why everything had to be learnt word for word.
I have been unable to give him much of an answer.

It may be that by being able to repeat word for word the manuals or procedures, the Management can convince their employees that they know the job, and can, or have been, competent at the job. I have shown how many rules and laws have to be broken for employees to be able to achieve the targets that are being set. It is no use being able to quote things word for word if you are setting impossible targets.

It was quite clear that most of the senior management couldn't perform as drivers when they were called upon. Several of them claimed to be the best drivers in the world, but strangely, or not, when given the opportunity, failed to impress.

Rob Burrows, under absolutely no pressure at all, couldn't even park his car to UPS procedures, let alone do it under the pressure of being out on road in a working environment. His answer was to have an argument with safety department, how, in effect, he was special and outside the rules. He was still a UPS employee on UPS premises, 

Don't have the actual proof, but I know that in an area less that 2 miles from the Dewsbury Centre, Rob couldn't manage 4 stops an hour. Bear in mind that even with stem mileage (travelling) a normal driver would average more than twice this number. Most of the drivers travelling to Hull, for example would be able to hit 8 stops per hour.

Richard Watts couldn't drive his car under normal circumstances. Oh the pressure of trying to park in a supermarket car park. That's park his car, not a van. How many accidents was it Richard? Being a Manager, no disciplinary action taken.

District Manager Jim Barber was described as the worst driver in the Company, having followed him down the motorway, I can see why. (Nothing to do with being on the phone....of course)

Talking of Hull
Another point from the talk with the driver yesterday was that, as expected, the number of stops being given to drivers is still increasing. This means that many of the drivers continue to come in to work early (unpaid) and leave the building before their start times, to ensure that they can complete the amount of work that they have been given. This means that there breaks will not be recorded accurately, if they are even taking a break. Remember, the driver last week said that he had been told to key a break into his DIAD, whether he had taken one or not.

(all the Hull drivers had departed early yesterday, he said)