Just in case there are any dumb UPS'ers who want to query the use of my words, as they did pleb, here's a definition for you.
If Cindy Miller doesn't know the meaning of threat, she definitely won't know this one.
There is definitely institutionalised fraud occurring within UPS
institutionalize
ɪnstɪˈtjuːʃ(ə)n(ə)lʌɪz/
verb
past tense: institutionalised; past participle: institutionalised
- 1.establish (something, typically a practice or activity) as a convention or norm in an organization or culture."he institutionalized the practice of collaborative research on a grand scale"
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