Office of Fair Trading

Have you ever been on their website?

Don't look here, go to CAB first.

That's the first brush off, just like the BIS did.

Lets see where these 2 enquiries go.

No response from any of the Politicians yet.

Thank you for your email to the Office of Fair Trading (OFT).

It is important to note that the OFT does not have the power to assist or advise consumers on an individual basis. To find out more information on the role of the OFT, please see our FAQs, or for details on our legislative powers please visit our website.

General Enquiries - We will aim to respond to you within 10 working days of your email being received. If your email relates to an individual dispute with a trader or you require individual advice about your consumer rights, including scams please contact the Citizens Advice Consumer Service. The Citizens Advice Consumer Service is the first point of call for consumers, providing advice on a range of consumer matters, including information on consumer rights, practical guidance on individual problems and how to gain redress.

Reporting Scams - If you are contacting us to report a scam please contact Action Fraud (0300 123 2040) instead. Action Fraud provides information and advice about the whole range of frauds affecting consumers, businesses and the public sector.

If you have a company and require more information on scams which may impact on your business, please click here.

Complaint about a Credit or Debt company - If your complaint relates to a Credit or Debt company or the fitness of a consumer credit licensee, please note that we are currently receiving high volumes of contacts and although we will endeavour to respond to your email within 10 working days, there is a delay responding to these queries currently. If you require help with a complaint about a consumer credit product or service, the Financial Ombudsman Service (FOS) may be able to assist you. FOS can be contact at: Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London, E14 9SR; 0845 080 1800; or www.financial-ombudsman.org.uk.

Thank you for taking the time to contact us.


I suppose it does say the Office of Fair Trading, not unfair trading. So what do they actually do then?