What's a Centre Board? you ask.
Quick answer is a board that doesn't go out on road. It stays in the building to register work done in the Centre.
Here's a bit of detail, from the official handout. (Note integrity gets a mention, yet again)
All these Centres put a Centre Board on road. (Submitted at my grievance hearing). It affects the productivity figures
All these Centres felt the need to cheat and be dishonest.
ABINGDON |
BARKING |
BRIGHTON |
BRISTOL |
BURY ST EDMUNDS |
CARDIFF CENTER |
CARLISLE NORTH |
CARLISLE SOUTH |
CHELMSFORD |
CORK |
CROYDON |
CUMBERNAULD |
DARTFORD |
DEESIDE |
DEWSBURY |
DUBLIN |
DUNDEE |
EASTLEIGH |
EDINBURGH |
EXETER |
GATESHEAD |
GATWICK |
GLOUCESTER 1 |
GLOUCESTER EAST |
INVERNESS |
JERSEY CENTRE |
LEEDS |
LEYLAND |
LINCOLN |
LUTON |
MANCHESTER ECCLES |
MANCHESTER IRLAM |
MANCHESTER LYNX |
NEWHAVEN |
NORTH RODE |
NOTTINGHAM |
READING |
SEDGEFIELD |
SHANNON |
SHEFFIELD |
STOKE |
SWANSEA |
TAMWORTH (PKGCTR) |
TAMWORTH WEST |
WATFORD |
WEST LONDON |
That doesnt leave many that were honest.
GLOBAL TIME SYSTEM MANAGEMENT CERTIFICATION
Introduction
This document outlines some of the best practices with regards to DIADS downloading into the Global Time System (GTS).
The most important thing to remember is that the DIAD must accurately record the different duties that individual drivers under take each day. It is the driver’s responsibility to ensure that the following elements are entered correctly: Work Codes, Stops, Special Counts, Start and Finish Times.
The data is used to populate a number of productivity reports and is also downloaded into the payroll department to ensure the driver’s payments are made.
In order to ensure that reports and payments are accurate, it is down to the Centre Management Team to be certified in the GTS interface with the DIAD. Any amendments to Time Cards, must be justified and auditable.
With this in mind I refer you to one of our core UPS Policies
We Insist Upon Integrity in Our People.
We understand that integrity is fundamental to how we run our business and essential to maintain compliance with our policies and legal requirements. Operating with integrity means we provide an atmosphere in which our people can perform their jobs in an ethical manner. We present our company honestly to employees and, in turn, expect them to be honest with us.
We expect honesty from our people in all their duties, including their handling of money, merchandise, and property with which they are entrusted. We insist on integrity in the preparation and approval of all reports.
We also expect our people to be honest in their assessment of themselves, such as the time and commitment they give to their job performance, the fairness they seek in their dealings with others, or the objectivity they use in evaluating their own contributions.
The great majority of our people are of high moral character. However, when we do discover a dishonest person in our organization, we deal with that individual quickly and firmly. For our company to be known for its integrity, each one of us must meet high standards.
Rules for Recording Deliveries
- A DIAD must be the first option for recording deliveries and collections
- In the event that a paper record is used to obtain a signature for a delivery or pick up, a time card must be entered into DCS and GTS.
- The Centre Board should only be in the Centre for packages collected by the customer. The Centre Board should never be used on road.
- MISLOADS that have to be delivered to end user must be delivered on a DIAD and declared as a driver on road. MISSORTS (different center) can be coded as Shuttle. (A Dewsbury Issue)
- When we have departmental support during peak operational periods, all deliveries and collection resource must have a time card created regardless of the amount of volume or stops. (A Dewsbury Issue)
- If a driver is taken sick on road and another driver is dispatched to support he must open a second DIAD (A Dewsbury Issue)
- If volume is left in building or hold cage that should have been dispatched and is shuttled to another driver, a DIAD must be opened for this as additional cost is being incurred due to an error. Late feeds after 1 hour of scheduled wrap can be coded as Shuttle if volume is fed to another driver. (A Dewsbury Issue)
All Dewsbury issues reported & ignored
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