The UPS Charter

Our enduring beliefs

We believe that integrity and excellence are the core of all we do.

We believe that attention to our customers’ changing needs is central to the success of UPS.

We believe that people do their best when they feel pride in their contributions, when they are treated with dignity, and

when their talents are encouraged to flourish in an environment that embraces diversity.

We believe that innovation fortifies our organization through

the discovery of new opportunities to serve our people and

our customers.

OUR PURPOSE

Why we’re in business

WE ENABLE GLOBAL COMMERCE.

OUR MISSION

What we seek to achieve

We fulfill our promise to our constituents throughout the world in the following ways:

We serve the evolving distribution, logistics, and commerce needs of our customers worldwide, offering excellence and value in all we do.

We sustain a financially strong employee-owned company that provides a long-term competitive return to our shareowners.

We strive to be a responsible and well-regarded employer by providing our people with an impartial, rewarding, and cooperative environment with the opportunity for advancement.

We build on our legacy as a caring and responsible corporate citizen through the conduct of our people and company in the communities we serve.

OUR STRATEGY

The UPS plan of action

SUSTAIN THE CORE. CREATE THE FUTURE.

We will invest in and continue to grow our core business of worldwide distribution and logistics.

We will build additional competencies in the integration of goods, funds, and information flows around the globe.

We will harness the appropriate technology to create new services and to strengthen our operations and networks.

We will attract and develop the most talented people whose initiative, good judgment, and loyalty will help realize our company’s mission.

We will continually study customers’ behavior, anticipate their needs, and design our products and services to exceed their expectations.

We will create a practice of innovation that leads to sustainable growth.

We will develop an environment that enables us to treat each customer and delivery as if it is our only one.

Today's blog brought to you by Widors Sym No.5, Op.42 No.1: Toccata. Haymazing piece of music

The UPS Charter

OUR VALUES