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Sunday 30 September 2012

More grievance advice

For anyone who is thinking about raising a grievance, especially if you are thinking of resigning, the statutory right to a correct grievance procedure was replaced by the ACAS code of practice. It would seem that as long as a Company has a grievance procedure it doesn't need to stick to it. They can legally run the clock down by ignoring their own procedures. There seems to be no recourse against Companies who do this.

Page 20 of the Policy book

We Give Each Employee Complaint Prompt, Sincere Attention.

If overlooked or neglected, even minor misunderstandings can escalate into major dissatisfactions. We try to anticipate and eliminate causes of complaints. When a question exists, we give the employee the benefit of the doubt. The immediate supervisor has the initial responsibility for resolving a complaint. When necessary, we involve the next level of management and, if appropriate, the Human Resources manager. We keep the employee informed about the status of his or her complaint. In the process of making a decision, we do our best to take action that is fair to both the employee and the company.
Page 30

We Do What We Promise.

Our customers expect us to meet our commitments; they will not excuse us for doing less. Customers must always feel that they can rely upon our word.

Page 31
We Maintain a Dependable Delivery Service.
The dependability of our delivery service is important to our customers and their customers. We provide scheduled global delivery service and make every effort to meet those schedules. To ensure on-schedule deliveries, we establish controls, conduct audits, and regularly measure our performance. We regard each service failure as a serious matter.Our customers expect us to meet our commitments; they will not excuse us for doing less. Customers must always feel that they can rely upon our word.,


We regard each service failure as a serious matter. - So serious that every attempt must be made to cover it up. As I have said previously, false scans are placed on time sensative deliveries so that they cannot fail. False scans are placed on Non delivery attempts to cover up those failures.

Figures are so important that approximately 50 out of 55 centres in the UK were prepared to cheat by putting a centre board on road.

Now, I know the provenance of my information. Some of it is here on these pages, yet I am being forced to believe that I've invented the whole scenario.

Right up to D. Scott Davis, there is a cover up of these practices.............and others.

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