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Sunday 5 August 2012

Resignation UPS Style

Nobody even acknowedge's your resignation


From: Mike Whitehead [mailto:mikewhitehead1@aol.com]
Sent: Monday, October 03, 2011 10:10 AM
To: O'Donnell Steve (UKG6SXO); Miller Cindy J (CPN1CJM); Colaizzo Anthony (ATL2ALC); McIntosh Craig (UKG0CDM)
Subject: Silence

All,
I am very puzzled by the lack of response that I have received over the last 2 weeks.
Is it some kind of strange psychological game that you are trying to play? Or do you think that I am trying to call your bluff?
I have handed in my resignation after 20 years service, what does that say to you?
That should show you how serious I am about this.
From the notes and appendices given to me at my grievance hearing, “I have interviewed all the Managers and Division Managers named at the top of page 2”. Everyone has lied to cover up their inaction towards integrity. Or have they? In HR speak, they may have chosen not to remember. Now I have a problem with remembering things. One thing that I can’t do is pick and choose what I can & can’t remember. I very much doubt if anyone else can. There was plenty of information in my grievance, there was further information in my grievance response/new grievance that I submitted to Emma O’Toole, although I was told by both Emma & Lisa Bradshaw not to submit it. I gave you plenty of tachograph non-compliance information on Thursday night.
The response so far? A letter should have been sent. To date I’ve not received it, and as I’m in Spain and no-one has asked for my address, I will not now receive it until next Sunday, if it has been sent. That is another wasted week, which I find totally unacceptable as I stated that I was going on holiday. I thought that I had made a reasonable suggestion about meeting at report back, as my attendance was mandatory anyway. Not only did I not receive a reply, the mandatory attendance was cancelled by a team-leader. Quality feedback?
I was told by Lisa Bradshaw that if I could submit a 40+ page grievance then I didn’t have a memory problem. HR must receive some pretty good medical training to over-rule my GP and other specialists that I have been to see. This could be based on the fact Rob Burrows said that my appointments weren’t 100% genuine. Let’s see what my Occupational Health visit shows up. The appointment that was based on the lie that I had refused to do the 340 methods training. I went on the course, I learned and scratched a run and I trained 2 drivers (verified by Nigel Marsh). What is the only thing that I haven’t done to date? Be certified. Now, how is that my responsibility? There have been many certification rides planned, and every time the ride has been planned it has been cancelled. On every single occasion it was not me that cancelled the ride. So where did I refuse? I was even told recently that Craig Scott has only done 6 rides all year, so why hasn’t he been available? I’ve done more rides that that and I’ve been on road driving for most of the year.
So according to Lisa I don’t have a memory problem. Let me demonstrate how it works. I write things down, I print reports, I send e-mails, then I print and save them. I collate information from the files that I have. Let me show you some more tachograph non-compliance, and you can’t get anything more up to date than this. I have the National Transport Compliance document saved on my laptop here in Spain, so that I can quote from it. I have a copy of a page from the Daily Despatch report Belt 1 for the run that I was doing on Friday. I have a print of the Planned Daily Average work chart that I created for week-ending 23rd September 2011. I have a copy of page 21 of Package Centre Weekly Operating Report Statistics week ending 1st October 2011, which I ran and updated on Friday evening before I left work.
1.     From Page 9 of the NTC document. Point 3 - UPS must organize work loads so that drivers are able to comply with the Driver’s Hours and Tachograph Regulations.
For over 2 years (CPM – 4th July 2009) I have reported that Jeremy Peel (one of many infringing drivers) has not been taking his breaks correctly and that he was non-compliant. He takes his break at the end of the day. Despite my grievance and e-mails that I have sent over the last few months we have continued to over-despatch this run. My document for week ending 23rd September 2011, shows that Peels planned work for the week was an average of 10.36 hours. As every single day had a plan of over 10 hours there cannot be any anomalies in the daily figures affecting the average. Whilst I have done Peels run before, I have never done the run for a full week and cannot therefore be said to know the run. To complete the planned work on Friday I came in at 6.30, mapped out the whole run, sorted 50+ stops into drop order, pre-recorded them and didn’t stop for a dinner break. I was planned with 78 stops which is 97.5% of Peels maximum stop count. My planned day from PCWOR stats shows my planned day as 10.12 hours. I only scratched the run because of the preparatory work that I did. I don’t have the information for the full week but there were 5 less collections on Friday than there were when I did the run on Wednesday, which may account for the slightly lower plan.
Is this a reasonable despatch even for a driver that knows the run?
Is it reasonable to have over-despatched this driver for more than 2 years?
Is it reasonable to have ignored the information that I supplied about this, & other, drivers?
Was it reasonable to have changed this driver’s start time, putting him out later into busier, slower traffic?
Was it reasonable to have increased the stop counts of most drivers over the past year? For the 5 weeks data that I supplied on average planned time, we had 16-18 drivers with a planned average day’s work of over 9.5 hours. Outside UPS range
I am still trying to be reasonable but seem to be up against a stonewall. If you wish to continue this stance then the only statement that I can make will be see you in court. If you wish to change tack then I don’t think it unreasonable to expect to have talked to some body by the end of next week. That gives you 2 weeks from today, for you to review my grievance, question the Managers named and ask if they want to perjure themselves in court. You can look at Dewsbury’s historic statistics and decide about tachograph compliance and then look at all the other Centres and see how they would look under intense scrutiny.
A lack of Tachograph compliance merely enhances my original grievance about a lack of integrity within UPS
Mike

& when I last spoke to Jez, last week, nothing had changed

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